Patient Service Representative
2 weeks ago
The Patient Service Representative plays a vital role in providing exceptional patient care and registration services at Great Lakes Medical Imaging. This dynamic individual will be responsible for greeting patients, verifying insurance, and scheduling appointments, all while maintaining a positive and friendly demeanor.
Key Responsibilities:
- Greet and identify patients, directing them to complete pre-exam paperwork
- Review patient charts to ensure accurate documentation and information
- Verify and confirm insurance and authorizations
- Schedule or reschedule appointments according to practice guidelines
- Perform other related duties as assigned
Additional Responsibilities:
- Answer multi-line telephone system, taking accurate messages and directing calls to the appropriate person
- Acquire necessary medical records and documents for patient charts
- Handle requests from patients related to the GLMI Patient Portal
Requirements:
- High School Diploma or Equivalent, prior administrative experience helpful
- Strong computer skills, including use of information systems and Google-based programs
- Problem-solving skills, strong oral communication skills, and customer service skills
- Ability to lift up to 25 pounds, stand, walk, sit, and use a keyboard for long periods
Working at Great Lakes Medical Imaging:
We are committed to providing a positive and supportive work environment, where our team members can grow and develop their skills. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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