Front Desk Administrator

2 days ago


Rochester, Minnesota, United States Thrivent Full time

Your Future Awaits

Emerald Financial Group, a growing independent financial services practice of Thrivent, is seeking a dedicated and results-driven Customer Service Coordinator to join our team. In this critical role, you will provide exceptional customer service, coordinate schedules, and maintain accurate records, all while upholding the highest standards of professionalism and integrity.

Key Accountabilities

  1. Coordinate and schedule appointments, meetings, and events for internal teams and clients
  2. Update the contact management system with client/member contact and preference information (Salesforce)
  3. Greet clients and visitors when they arrive at our practice
  4. Answer 5-10 incoming calls a day and disperse them and any messages appropriately
  5. Maintain office supply inventory and process mail
  6. Maintain internal mailing lists, birthday card lists, and monthly calling lists
  7. Ensure the reception and common areas are kept clean, organized, and presentable at all times

What We Offer

  • Competitive hourly rate: $20-$24
  • Medical, dental, and vision benefits after a 90-day introductory period
  • Retirement savings plan with company match
  • Paid time off
  • Holiday pay
  • Professional development opportunities

Join Our Team

Rochester, MN, Monday-Friday, 8:00 am - 5:00 pm

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