Customer Service Representative

3 weeks ago


New Castle, Indiana, United States Rural King Supply Full time
About the Role

Rural King Supply is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. In this role, you will play a vital part in delivering exceptional customer experiences, resolving customer inquiries, and maintaining a positive store environment.

The ideal candidate will possess excellent problem-solving skills, be able to work independently, and maintain a professional demeanor in the face of challenging situations. As a Customer Service Representative, you will be responsible for:

Key Responsibilities:

  • Exceed customer expectations by delivering outstanding service through clear communication and active listening.
  • Respond to customer inquiries and resolve issues promptly and effectively.
  • Maintain accurate records and files, including customer information and transaction data.

Qualifications

  • Possess exceptional customer service skills and a desire to help others.
  • Excellent verbal and written interpersonal and communication skills.
  • Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.

About the Company

Rural King Supply is a leading provider of rural living products and services. We are committed to delivering exceptional customer experiences, promoting community development, and supporting local businesses.

Estimated Salary: $40,000 - $60,000 per year, depending on experience and qualifications.



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