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Branch Manager

2 months ago

San Jose, California, United States Restaurant Depot Full time
{"title": "Branch Manager", "description": "Job Summary

As a Branch Manager at Restaurant Depot, you will be responsible for ensuring the efficient operation of the Branch to deliver exceptional customer satisfaction and projected bottom line profit. You will manage personnel issues and supervision, maintain a positive company image, and provide courteous, friendly, and efficient customer service.

Key Responsibilities:

  1. General operations of the Branch.
  2. Develop strong business relationships with customers by maintaining open communication and resolving problems effectively.
  3. Ensure compliance with established policies and procedures, including safety, personnel, security, pest control, and shrink control.
  4. Review financial and operational reports and take necessary actions based on report results.
  5. Direct subordinates to manage warehouse operations, including safety, sanitation, inventory, merchandising, receiving, stocking, stacking, order pulling, shipping, and in-store customer service.
  6. Define service standards and operational mission, communicate them to employees, and monitor activities to meet branch goals.
  7. Maximize sales opportunities by ensuring high levels of customer service while meeting budgetary guidelines.
  8. Manage selection, annual performance appraisals, and professional development of Management-level personnel.
  9. Directly supervise and manage Assistant Branch Managers and Department Managers.
  10. Coach managers on employee relation issues, including new hires, transfers, promotions, demotions, and disciplinary action.
  11. Maintain communication with Corporate Offices to ensure compliance with company policies and procedures, as well as state and federal laws and regulations.
  12. Review inventory regularly to ensure accuracy and product availability.
  13. Complete and process necessary reports and paperwork accurately and timely.


Requirements:
  1. Bachelor\u2019s degree (preferred but not required).
  2. Minimum 4 years of management experience in food service or grocery distribution in a supermarket, club warehouse, big box, or mass merchandising environment.
  3. Background in P&L, inventory control, merchandising, hiring/training staff, front-end, merchandising, cash control, payroll, security/loss prevention.
  4. Strong leadership skills, capable of running a high-volume warehouse operation.
  5. Excellent communication, organizational, and people management/training skills, with a strong customer service orientation.
  6. Commitment to company values and strong customer orientation.


Work Environment:
  1. Mostly performed standing/walking, with occasional physical labor.
  2. Industrial vehicles (forklifts, Hilo) moving material throughout the warehouse.


Acknowledgement:

I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.



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