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Veterinary Front Desk Associate

2 months ago


Seattle, Washington, United States Southern Veterinary Partners Full time
About the Role

We are seeking a highly organized and compassionate Veterinary Receptionist to join our team at Northeast Veterinary Hospital. As a key member of our front office staff, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our clients.

Responsibilities
  • Manage incoming and outgoing calls, scheduling appointments, and communicating with clients and staff.
  • Maintain accurate and up-to-date client and pet records, including medical history and treatment plans.
  • Process payments, handle cash and credit transactions, and maintain a secure and organized cash handling system.
  • Provide exceptional customer service, responding to client inquiries, and addressing concerns in a professional and empathetic manner.
  • Collaborate with veterinarians and other staff members to ensure seamless communication and efficient workflow.
  • Stay up-to-date on veterinary medical terminology, procedures, and best practices to provide accurate information to clients.
  • Work effectively in a fast-paced environment, prioritizing tasks, and managing multiple responsibilities simultaneously.
  • Participate in ongoing training and professional development to enhance skills and knowledge.
What We Offer
  • A competitive hourly rate of $20.00-$22.00, based on experience.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Life insurance, short-term disability, and paid time off.
  • Opportunities for professional growth and development, including educational assistance for veterinary technician programs.
  • A collaborative and supportive work environment, with a team of dedicated professionals who share a passion for animal care.
About Us

Southern Veterinary Partners is a leading veterinary healthcare organization, dedicated to providing exceptional care and service to pets and their owners. With over 8,000 employees nationwide, we are committed to making a positive impact in our communities and promoting a collaborative working environment.