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Veterinary Front Desk Associate
2 months ago
We are seeking a highly organized and compassionate Veterinary Receptionist to join our team at Northeast Veterinary Hospital. As a key member of our front office staff, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our clients.
Responsibilities- Manage incoming and outgoing calls, scheduling appointments, and communicating with clients and staff.
- Maintain accurate and up-to-date client and pet records, including medical history and treatment plans.
- Process payments, handle cash and credit transactions, and maintain a secure and organized cash handling system.
- Provide exceptional customer service, responding to client inquiries, and addressing concerns in a professional and empathetic manner.
- Collaborate with veterinarians and other staff members to ensure seamless communication and efficient workflow.
- Stay up-to-date on veterinary medical terminology, procedures, and best practices to provide accurate information to clients.
- Work effectively in a fast-paced environment, prioritizing tasks, and managing multiple responsibilities simultaneously.
- Participate in ongoing training and professional development to enhance skills and knowledge.
- A competitive hourly rate of $20.00-$22.00, based on experience.
- A comprehensive benefits package, including health, dental, and vision insurance.
- A 401(k) retirement plan with company match.
- Life insurance, short-term disability, and paid time off.
- Opportunities for professional growth and development, including educational assistance for veterinary technician programs.
- A collaborative and supportive work environment, with a team of dedicated professionals who share a passion for animal care.
Southern Veterinary Partners is a leading veterinary healthcare organization, dedicated to providing exceptional care and service to pets and their owners. With over 8,000 employees nationwide, we are committed to making a positive impact in our communities and promoting a collaborative working environment.