Airport Services Supervisor

2 weeks ago


Grand Rapids Michigan, United States Envoy Air Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Airport Services Supervisor to join our team at Envoy Air Inc. This role is responsible for coordinating the day-to-day station operations, ensuring a safe working environment, and meeting operational performance targets.

Key Responsibilities
  • Lead and organize the activities of Agents/Clerks to ensure efficient station operations
  • Support the Manager in meeting operational performance targets and monitoring the station operation budget
  • Confers and cooperates with the Manager in formulating administrative/operational policies and procedures
  • Reviews and standardizes procedures to improve efficiency within the operation
  • Maintains overall station compliance with administrative policies, procedures, safety rules, and Company or government regulations
  • Investigates and resolves customer service issues and operation issues
  • Participates on operational conference calls, station audits, and prepares various reports
  • Coordinates activities with local airport management, community, regulatory agencies, and other stations or headquarters staff
  • Maintains records such as time and attendance, personnel files, and performance
Requirements
  • Must be able to perform all duties under sometimes stressful conditions beyond the employee's control
  • Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated
  • Minimum Age: 18
  • High school diploma or GED equivalent
  • College coursework or college degree desirable
  • Valid state driver's license
  • Previous work experience in an airline or airport capacity such as all operational phases of an airline, ground handling, or airport management
  • Proven leadership and analytical skills
  • Ability to effectively and efficiently manage multiple and often competing priorities
  • Demonstrated ability to communicate verbally and in writing
  • Possess the legal right to work in the United States
  • Must be able to read, write, fluently speak, and understand the English language

Please note that this job description is intended to provide a brief overview of the position and is not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position.

Envoy Air Inc. is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.



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