Business Banking Associate

3 days ago


Lewiston, Minnesota, United States Minnwest Bank Full time
Business Banking Associate

At Minnwest Bank, we are seeking a highly motivated and customer-focused Business Banking Associate to join our team. As a key member of our banking team, you will play a critical role in providing exceptional customer service and ensuring that our customers receive a rapid response, error-free process, consistent communication, and a professional experience that is both friendly and positive.

This role is ideal for individuals who enjoy being in a fast-paced environment and are passionate about delivering outstanding customer experiences. You will have the opportunity to develop strong and professional relationships with our customers, gather feedback, and be the voice of the customer when service, product, or process improvements are needed.

We are looking for someone who embodies our four core values: (1) the customer is our FIRST priority, (2) we will keep all the commitments we make, (3) we are the people who get things done, and (4) we will work together as a team.

Responsibilities:
  • Provide exceptional customer service and support to our business customers
  • Facilitate the interaction between customers and bankers to ensure a rapid response and error-free process
  • Develop and maintain strong relationships with customers to gather feedback and identify opportunities for improvement
  • Work collaboratively with the banking team to achieve business objectives and goals
Requirements:
  • High school diploma or equivalent
  • Customer service experience
  • Previous loan operations, loan processing, or loan department experience preferred
What We Offer:
  • Competitive pay and benefits package
  • Opportunities for career advancement and professional growth
  • A team-oriented work environment


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