Customer Service Representative

23 hours ago


Boynton Beach, Florida, United States G. L. Homes Full time

**Job Summary:**

We are seeking a highly skilled and customer-focused Customer Service Coordinator to join our team at G. L. Homes. As a key member of our service department, you will play a vital role in ensuring exceptional customer satisfaction and experience.

**Key Responsibilities:**

  • Greet and assist all homeowners visiting the service department, providing timely and effective support for their inquiries and service requests.
  • Schedule service request reviews with superintendents to ensure prompt resolution of homeowner issues.
  • Take the time to thoroughly explain all open issues with homeowners, if requested, and provide clear guidance on next steps.
  • Dispatch emergencies as needed, and advise management of any situations requiring immediate attention.
  • Follow up with sub-contractors to ensure all work tickets are completed in accordance with G. L. Homes guidelines.
  • Perform administrative duties, including answering phones, filing, scanning, faxing, data processing, and reception tasks.
  • Follow up with AWAs (Additional Work Authorization) to ensure timely payment to sub-contractors.
  • Perform other related duties and projects as assigned by management.

**Requirements:**

  • High School diploma required.
  • A minimum of 7 years previous customer service experience required.
  • Experience working with a residential builder or in a similar field preferred but not required.
  • Interpersonal skills - must enjoy working with customers and maintain a professional and personable attitude at all times.
  • Customer service skills - must demonstrate excellent customer service skills and maintain a friendly attitude.
  • Capable of handling difficult clientele.
  • Strong administrative skills.
  • Good computer skills - must have experience using Excel at an intermediate level.
  • Teamwork a must - ability to establish rapport and develop good working relationships with all levels within and outside the organization.
  • Multi-tasking a must - show initiative to meet deadlines and able to work on several tasks simultaneously.
  • Good organizational, time management skills, and follow-up skills.


  • Boynton Beach, Florida, United States G. L. Homes Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at G. L. Homes. As a key member of our service department, you will play a critical role in ensuring the satisfaction of our homeowners by providing exceptional service and support.Key Responsibilities:Greet and assist all homeowners visiting the...


  • Boynton Beach, Florida, United States G. L. Homes Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at G. L. Homes. As a key member of our service department, you will play a critical role in ensuring the satisfaction of our homeowners by providing exceptional service and support.Key Responsibilities:Greet and assist all homeowners visiting the...


  • Boynton Beach, Florida, United States Lowe's Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Lowe's. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a clean and safe store environment, and ensuring that our customers have an outstanding shopping experience.Key...


  • Boynton Beach, Florida, United States The UPS Store Full time

    Job Summary:The UPS Store is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our retail sales team, you will be responsible for delivering exceptional customer service to our valued customers, processing packages for courier shipment, and operating various equipment and devices.Key...


  • Boynton Beach, Florida, United States Fortis Fire and Safety Full time

    About Fortis Fire and SafetyWe are a leading provider of fire protection services across the United States, with a strong presence in California, Florida, Texas, and Chicago. Our company values its employees and offers a range of benefits, including competitive pay, paid time off, and opportunities for career advancement.Job SummaryWe are seeking a highly...


  • Boynton Beach, Florida, United States G. L. Homes Full time

    **Job Summary:**We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at G. L. Homes. As a key member of our customer service team, you will be responsible for providing exceptional support to our homeowners, ensuring their satisfaction and loyalty to our brand.Key Responsibilities:Greet and assist all...


  • Boynton Beach, Florida, United States G. L. Homes Full time

    **Job Summary:**We are seeking a highly skilled and customer-focused Customer Service Coordinator to join our team at G. L. Homes. As a key member of our service department, you will play a vital role in ensuring exceptional customer satisfaction and experience.**Key Responsibilities:**Greet and assist all homeowners visiting the service department,...


  • Boynton Beach, Florida, United States Gordon Food Service Full time

    About the RoleGordon Food Service is seeking a highly motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will be responsible for cultivating relationships, developing new business, and providing innovative solutions to our customers.Key ResponsibilitiesResearch and identify new business opportunities within...


  • Boynton Beach, Florida, United States G. L. Homes Full time

    **Job Summary:**We are seeking a highly skilled and customer-focused Customer Service Coordinator to join our team at G. L. Homes. As a key member of our service department, you will play a vital role in ensuring exceptional customer satisfaction and experience.**Key Responsibilities:**Greet and assist all homeowners visiting the service department,...


  • Boynton Beach, Florida, United States The Joint Chiropractic Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Coordinator to join our team at The Joint Chiropractic. As a key member of our front office team, you will be responsible for providing exceptional service to our patients and members, ensuring a positive and welcoming experience in our clinics.Key Responsibilities:Provide...


  • Boynton Beach, Florida, United States SoBol Boynton Beach Full time

    Job OverviewWe are seeking a highly motivated and enthusiastic individual to join our team as a Cafe Team Member at SoBol Boynton Beach. As a key member of our team, you will be responsible for crafting our signature acai bowls and smoothies, maintaining a clean and welcoming environment, and providing exceptional customer service.Key ResponsibilitiesFood...


  • Boynton Beach, Florida, United States Mr Electric Full time

    About the RoleAs a Customer Service Representative at Mr. Electric, you will play a vital role in delivering exceptional customer experiences and ensuring the highest level of service quality. You will be the primary point of contact for customers, handling service requests, and resolving any issues that may arise.Key ResponsibilitiesCustomer Service:...


  • Boynton Beach, Florida, United States Public Storage Full time

    **About the Role**As a Property Manager at Public Storage, you will have the opportunity to work independently at multiple locations, spending time both inside and outside. Your primary responsibility will be to assess customer storage needs and provide suggestions, including the sale of packing and moving supplies.**Key Responsibilities**Conduct daily...


  • Boynton Beach, Florida, United States Institute of Healthcare Professions LLC Full time

    Job SummaryWe are seeking a highly skilled and dedicated individual to join our team as a Receptionist/Administrative Assistant at the Institute of Healthcare Professions LLC. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests and students.Key ResponsibilitiesProvide concierge-level...


  • Boynton Beach, Florida, United States The Beaumont Insurance Agency Full time

    Job OverviewThe Beaumont Insurance Agency is seeking a highly skilled Insurance Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met promptly and professionally.This is an excellent opportunity for a motivated and...


  • Boynton Beach, Florida, United States Scenthound Full time

    About the Position:The Membership Sales Associate is a key role at Scenthound, focused on selling memberships while providing exceptional service to every customer.Key Responsibilities:Sales Experience: Drive membership sales through health and wellness education and sales techniques.Customer Service: Provide exceptional service to every customer, answering...


  • Boynton Beach, Florida, United States Scenthound Full time

    About the Position:The Membership Sales Associate is a key role at Scenthound, focused on selling memberships while providing exceptional service to every customer.Key Responsibilities:Drive membership sales through health and wellness educationDrive key performance indicators - average ticket price and rebook ratio - through memberships, services, add-ons,...


  • Boynton Beach, Florida, United States Banfield Pet Hospital Full time

    Job SummaryWe are seeking a highly skilled and dedicated Client Service Representative to join our team at Banfield Pet Hospital. As a Client Service Representative, you will play a vital role in ensuring the exceptional experience of our clients and their pets.Key ResponsibilitiesClient Service: Provide professional, efficient, and exceptional service to...


  • Boynton Beach, Florida, United States RAYUS Radiology Full time

    Job SummaryRAYUS Radiology is seeking a highly skilled and customer-focused Patient Service Representative to join our team. As a key member of our front office staff, you will play a critical role in delivering exceptional patient-centered services and ensuring a positive experience for our patients and their families.Key ResponsibilitiesFront Desk...


  • Boynton Beach, Florida, United States City of Boynton Beach, FL Full time

    Salary: $23.24 Hourly Location: Boynton Beach, FL Job Type: Full Time Department: Utilities FLSA: Non-Exempt Job Purpose The objective of this role is to deliver exceptional front-line services to clients and residents, managing billing and collection processes for various utility services. Employees in this position may advance to a higher level upon...