Patient Services Office Director

7 days ago


Edina, Minnesota, United States Elegant Dentistry PLLC Full time

Elegant Dentistry PLLC. is a state-of-the-art facility in the heart of Edina, Minnesota, offering a wide range of dental services to patients of all ages. We are currently seeking a highly skilled patient care coordinator to join our team.

About the Position

The patient care coordinator will be responsible for scheduling and managing patients' appointments, verifying insurance, and entering patient information into the computer system. They will also be responsible for billing and collecting payments, presenting treatment options to patients, and answering phone calls and emails.

Key Responsibilities
  • Scheduling and managing patients' appointments, verifying insurance, and entering patient information into the computer system.
  • Billing and collecting payments, presenting treatment options to patients, and answering phone calls and emails.
  • Aiding with translation, scanning, printing, and copying documents, as well as providing patients with answers to their questions.

The patient care coordinator will interact positively and professionally with patients and other customer contacts, both in person and through phone communications. They will also understand operations of the clinic and policies and procedures of the company to effectively provide information to and obtain information from patients and other contacts.

Requirements
  • An associate degree or equivalent experience in customer service or a related field.
  • One year of experience in a customer service position, preferably in a healthcare setting.
  • One year of experience using data entry functions on PC-based computer systems.
Preferred Qualifications
  • Graduate from a formal training program in medical reception or an equivalent program.
  • Leadership skills and experience.
  • Excellent communication and organizational skills.
Our Benefits

Elegant Dentistry PLLC. offers a comprehensive benefits package, including a salary range of $54,000-$62,000 per year, medical, dental, PTO, paid meetings, retirement plan, and continuing education opportunities.



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