Senior Account Development Manager
4 days ago
At CCS Facility Services, we are seeking a skilled Key Account Manager to join our team. As the primary point of contact for our clients, you will be responsible for delivering exceptional facility services and fostering strong client relationships.
About the RoleThis is an exciting opportunity to leverage your account management expertise and drive business growth while ensuring customer satisfaction. Your key responsibilities will include:
- Cultivating and maintaining strong partnerships with assigned clients;
- Understanding client needs, expectations, and goals;
- Regularly communicating with clients to address concerns and ensure satisfaction;
- Overseeing day-to-day facility services provided to clients;
- Ensuring service standards are consistently met or exceeded;
- Collaborating with operational teams to address service issues promptly;
- Developing and implementing account plans that align with client objectives;
- Identifying opportunities for improvement and efficiency in service delivery;
- Working closely with clients to develop long-term strategies for facility management;
- Identifying cost-saving opportunities without compromising service quality;
- Providing insights and recommendations for continuous improvement.
To succeed in this role, you will need:
- Bilingual English/Spanish language skills;
- Proven experience in project management or account management;
- Strong interpersonal and communication skills;
- Ability to understand client needs and deliver effective solutions;
- Detail-oriented with excellent organizational and multitasking abilities;
- Familiarity with industry regulations and best practices;
- Industry experience preferred.
At CCS Facility Services, we offer a competitive salary range of $67,000 - $70,000 per year, as well as a comprehensive benefits package, including:
- Competitive salary and benefits package;
- Opportunities for professional development and advancement;
- Dynamic and collaborative work environment;
- Health and wellness programs;
- Be part of a growing company's success.
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