Support Specialist for Education
5 days ago
About the Role
This Student Loan Servicing Representative role is an exciting opportunity to work with a leading company in the education sector. You will be responsible for providing top-notch support to customers, helping them navigate their student loans and addressing any concerns they may have.
Key Skills and Qualifications:
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Knowledge of the student loan industry and regulatory requirements.
- Experience working with customers and resolving complex issues.
- Basic math skills and ability to use computer software.
- Teamwork, accuracy, and attention to detail.
Benefits:
- A competitive salary of $17.20/hour (plus an extra $1 per hour for Spanish speaking).
- A comprehensive benefits package, including medical, dental, vision, HSA, FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.
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