Family Medicine Customer Service Representative

6 days ago


Jacksonville, Florida, United States UF Health Full time

Job Summary:

We are seeking a highly organized and detail-oriented Customer Service Rep - Family Medicine to join our team. This role involves providing exceptional customer service to patients, families, and representatives while working collaboratively with our clinical support staff, physicians, and other healthcare professionals.

 

Key Responsibilities:

  • Serves as a liaison between patients, clinical support staff, physicians, and others.

  • Provides excellent customer service and greets patients entering the department/practice.

  • Prepares and maintains all clerical aspects of the medical records through established guidelines.

  • Performs accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up-to-date information on all established patients across multiple provider specialties as assigned.

  • Maintains patient scheduling functions and sets patient appointments through established guidelines.

  • Receives and directs messages, (electronic, in person, and telephone calls) to the appropriate personnel.

  • Makes contacts to other departments, physicians, patients, and other outside organizations as necessary for the departmental/practice operations.

  • Keys patient dispositions, diagnostic codes, patient orders, charges, and payments as defined in the electronic medical record.

  • Performs cashiering functions as it relates to co-payments or other patient payments/collections.

  • May perform routine clerical duties for the department.

  • Provides excellent customer service for patients/families/representatives and other members of the treatment team.

  • Participates as an active care team member in the coordination of patient care.

 

Requirements:

  • High School Diploma or GED equivalent required.

  • Up to 1 year Data entry preferred.

  • 2 years Clerical/customer service - ideally in a healthcare-related industry preferred.

  • 1 year Third-party payors and computer experience for inputting data and reviewing patient demographic material preferred.

 

Estimated Salary: $52,000 per year.



  • Jacksonville, Florida, United States Family Dollar Full time

    Are you looking for a challenging and rewarding role in retail? Look no further than Family Dollar's Sales and Service Representative position! As a Sales and Service Representative, you will be responsible for:Providing top-notch customer serviceAssisting customers with merchandise selectionCompleting cash register transactionsAnswering questions regarding...


  • Jacksonville, Florida, United States Family Dollar Full time

    At Family Dollar, we are committed to delivering exceptional customer service. As a Customer Service Representative, you will be responsible for providing top-notch service to our customers. Your primary duties will include greeting customers, assisting them with merchandise selection, and completing cash register transactions. You will also answer questions...


  • Jacksonville, Florida, United States UF Health Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and organized individual to fill the role of Customer Service Representative. This is an exciting opportunity to join our team at UF Health and contribute to the delivery of exceptional patient care.About the Role:Provides excellent customer service to patients, families, and...


  • Jacksonville, Florida, United States Tom Bush Family of Dealerships Full time

    Job OpportunityWe are seeking an experienced and enthusiastic Service Call Center Operator to join our award-winning team at the Tom Bush Family of Dealerships. As a valued member of our team, you will play a critical role in providing exceptional customer service and support.


  • Jacksonville, Florida, United States UF Health Full time

    Job Description:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at UF Health. In this role, you will provide excellent customer service to patients, families, and representatives, while also maintaining accurate medical records and performing various administrative tasks.Key Responsibilities:Maintain...


  • Jacksonville, Florida, United States UF Health Full time

    Overview"UF Health" seeks a highly skilled Customer Service Representative to provide exceptional patient care and support in our medical office. As a key member of our team, you will be responsible for performing clerical functions, registering patients, scheduling appointments, and providing excellent customer service.The ideal candidate will possess...


  • Jacksonville, Florida, United States UF Health Full time

    Job SummaryWe are seeking a highly skilled Medical Assistant - Customer Service Specialist to join our team at UF Health. This is an exciting opportunity for a motivated individual to provide exceptional customer service and support in a fast-paced medical environment.About the Role:Provide excellent customer service to patients, families, and healthcare...


  • Jacksonville, Florida, United States Chick-fil-A Full time

    Job OverviewAt Chick-fil-A, we offer a unique opportunity for individuals to join our team as Customer Service Representatives. This role involves providing exceptional customer service and working in a fast-paced environment.Key ResponsibilitiesSupport the kitchen team by assembling food & drink orders quickly and accurately.Ensure each guest leaves with a...


  • Jacksonville, Florida, United States Chick-fil-A Full time

    What We Offer:As a Customer Service Representative at Chick-fil-A, you will have the opportunity to provide exceptional customer service and make a positive impact on our guests' experiences. You will work in a dynamic and fast-paced environment, where no two days are ever the same. Our restaurants are closed on Sundays, so you can have a day off to spend...


  • Jacksonville, Florida, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionWe are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for all customers.About the RoleThe Customer Service Representative will work closely with our customers...


  • Jacksonville, Florida, United States Domino's Pizza LLC Full time

    Domino's - 13947 Restaurant Team MemberWe are looking for a dedicated individual to join our team as a Customer Service Representative at Domino's Pizza LLC.As a Customer Service Representative, you will be responsible for providing excellent customer service, taking orders, and maintaining the front of the store. You will work closely with the...


  • Jacksonville, Florida, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Domino's Franchise. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our valued customers.Key...


  • Jacksonville, Florida, United States LotSolutions, Inc. Full time

    About the RoleThe Customer Service Representative plays a pivotal role in ensuring seamless customer support by delivering fast and accurate communication, making necessary changes to plans, coordinating with team members, and resolving inquiries and issues for customers and branch representatives.Key Responsibilities:Communicate effectively and...


  • Jacksonville, Florida, United States eTeam Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our eTeam as a Customer Service Representative. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our clients.About the RoleThis is a fantastic...


  • Jacksonville, Florida, United States The UPS Store Full time

    Job OverviewAs a Customer Service Representative at Multi Service, you will play a vital role in delivering exceptional customer experiences. This includes receiving and processing packages for courier shipment and operating various equipment to meet customer needs.


  • Jacksonville, Florida, United States Tom Bush Family of Dealerships Full time

    Job Description:We are seeking an experienced and enthusiastic Service Center Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers through various channels including phone, email, and in-person interactions.About Us:The Tom Bush Family of Dealerships has been...


  • Jacksonville, Florida, United States First Florida Credit Union Full time

    Join Our Team as a Customer Service RepresentativeWe are seeking a skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch staff, you will be responsible for providing exceptional service to our members, handling financial transactions, and promoting Credit Union services.About the...


  • Jacksonville, Florida, United States Massage Envy Full time

    OverviewWe are seeking a highly motivated individual to join our team as a Customer Service Representative. As a key member of our staff, you will be responsible for providing exceptional customer service and promoting the value of Total Body Care.


  • Jacksonville, Florida, United States ResourceMFG Full time

    **Job Title:** Customer Service Representative**Company Overview:** ResourceMFG, a leading company located in Largo, is seeking a skilled Customer Service Representative to join our team. This is an excellent opportunity for individuals who are passionate about providing exceptional customer service and working in a dynamic environment. Responsibilities:Act...


  • Jacksonville, Florida, United States The UPS Store Full time

    The UPS Store is offering a challenging and rewarding opportunity for a Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer service to walk-in customers and telephone inquiries.About the JobWe are looking for a highly motivated and detail-oriented individual who can provide accurate...