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Cashier/Sales Team Member

2 months ago

Marquand, Missouri, United States Michaels Stores Full time
{"title": "Cashier/Sales Team Member", "description": "

At Michaels Stores, we're looking for a skilled Cashier/Sales Team Member to join our team. As a key member of our sales floor team, you'll be responsible for providing exceptional customer service, maintaining a well-organized store environment, and ensuring a seamless shopping experience for our customers.

Key Responsibilities:

  • Provide fast and friendly check-out experiences for customers
  • Maintain store recovery standards to deliver our Brand Promises
  • Prevent shrink with great service
  • Deliver friendly customer service
  • Engage customers on benefits of Rewards program and complete enrollments
  • Educate customer on Voice of Customer (VOC) survey
  • Merchandise recovery and maintenance
  • Support the merchandise return / go back process and general store recovery
  • Acknowledge customers, help locate product and provide solutions
  • Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
  • Support shrink and safety programs
  • Assist with Omni channel processes
  • Execute a well merchandised and in stock store
  • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organizations vision and values; project a positive image and serve as a role model for others
  • Help customers shop and find what they are looking for
  • Cross trained in Custom Framing selling and production

Requirements:

  • Retail and/or customer service experience preferred
  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching and stretching
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment

Work Environment:

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

", "requirements": "

At Michaels Stores, we're committed to providing a safe and inclusive work environment for all our team members. If you're passionate about delivering exceptional customer service and working in a fast-paced retail environment, we encourage you to apply for this exciting opportunity.

Please note that applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.

", "preferred_experience": "Retail and/or customer service experience preferred", "physical_requirements": "Ability to remain standing for long periods of time", "work_environment": "Public retail store setting taking care of our customers"}