Insurance Claims Specialist

4 weeks ago


Covington, Tennessee, United States State Farm Insurance Full time
Key Responsibilities:

As an Account Associate at State Farm Insurance, you will be responsible for assisting customers with their insurance needs by providing accurate and timely information. This includes processing policy changes and updates in the system, handling incoming calls and emails from customers regarding policy inquiries and claims, and collaborating with team members to resolve customer issues and ensure customer satisfaction.

Additional Responsibilities:
  • Provide exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner.
  • Stay up to date with insurance products and industry trends to effectively assist customers.
  • Follow company policies and procedures to ensure compliance with regulations and guidelines.
  • Meet or exceed performance goals and targets set by the company.
  • Continuously improve knowledge and skills through training and development opportunities.

About State Farm Insurance:
State Farm Insurance is a leading provider of insurance services, dedicated to helping customers protect their assets and achieve their financial goals. As a member of our team, you will have the opportunity to work with a dynamic and supportive team, and to develop your skills and knowledge in a fast-paced and challenging environment.

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