Senior Operations Manager

3 weeks ago


Rockville, Maryland, United States Target Full time

Overview

At Target, we believe in creating a shopping experience that makes our guests feel welcomed, inspired and rewarded. As an Inbound Operations Executive Team Leader, you will play a key role in ensuring that our General Merchandise areas are stocked, in-stock and accurately priced for our guests.

About the Role

We are looking for a highly motivated and organized leader to join our team as an Inbound Operations Executive Team Leader. This is a challenging yet rewarding role that requires strong leadership skills, attention to detail and the ability to work efficiently under pressure. As an Inbound Operations Executive Team Leader, you will be responsible for leading a team of hourly team members and leaders, managing workload and prioritizing tasks independently, and providing exceptional customer service to our guests.

Responsibilities

  • Support departmental sales goals and understand your role in sales growth
  • Manage the team to be experts in operations and ensure accuracy and efficiency in all inbound processes, including sort, stock and backstock
  • Develop a strategy and utilize your workload planning tools to complete all scheduled workload ensuring areas are guest ready at store open
  • Create a scheduling plan in partnership with your Team Leaders based off of monthly and weekly business workload and guest traffic
  • Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals
  • Manage all General Merch backroom and sales floor areas, review all reporting to identify gaps and develop a plan to resolve
  • Enable a consistent experience for our guests by ensuring product is in stock and available
  • Plan, manage and follow-up on organizational and operational change
  • Anticipate staffing needs, talent plan and recruit - both long and short term
  • Establish a culture of accountability through clear expectations and performance management
  • Provide service and a shopping experience that meets the needs of the guest
  • Demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment

What We Are Looking For

  • Able to lead teams who are stocking, setting and selling Target products
  • Strong interpersonal and communication skills
  • Strong business acumen
  • Comfortable dealing with ambiguity
  • Manage conflict, lead and hold others accountable
  • Relate well with and interact with all levels of the organization
  • Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
  • Learn and adapt to current technology needs

Compensation and Benefits

The estimated salary for this role is between $80,000 and $160,000 per year, depending on experience and qualifications. In addition to a competitive salary, we offer comprehensive benefits, including health insurance, 401(k) matching, paid time off, and opportunities for professional development and growth.

Equal Employment Opportunity

Target is an equal employment opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive work environment where all employees feel valued and respected.



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