U-Haul Moving Center Operations Manager

2 weeks ago


Methuen, Massachusetts, United States U-Haul International, Inc Full time

About the Role:

As a General Manager at U-Haul Moving Center, you will be responsible for managing the day-to-day operations of our retail store. This includes overseeing the management of our fleet, performing profit/loss analyses, hiring and mentoring new team members, tracking and itemizing inventory, managing the personnel budget, and ensuring that customers receive the highest quality of care.

Key Responsibilities:

• Manage the fleet to deliver clean and well-maintained equipment.

• Perform profit/loss analyses to ensure the store is operating efficiently.

• Hire and mentor new team members to ensure they have the skills and knowledge needed to succeed in their roles.

• Track and itemize inventory to ensure that we have the necessary supplies and equipment to meet customer demands.

• Manage the personnel budget to ensure that we are operating within our means and making the most of our resources.

• Ensure that customers receive the highest quality of care by providing excellent customer service and resolving any issues that may arise.

Requirements:

• 1-3 years of management experience in retail or another service industry with responsibility for financial results and customer satisfaction.

• Organizational expertise and management proficiency in high-volume retail with profit and loss (P&L) accountability.

• Valid driver's license and the ability to maintain a good driving record.

• High school diploma or equivalent.

• Able to work weekends and holidays.

Physical Demands:

The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

U-Haul is an Equal Opportunity Employer:

U-Haul is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees. If you require accommodations during the selection process, please let us know and we will do our best to accommodate your needs.



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