Luxury Retail Sales Expert

2 months ago


Aspen, Colorado, United States Avi & Co. Full time
About Avi & Co.

Avi & Co. is a renowned luxury retailer in New York City, specializing in pre-owned and unworn luxury watches. Our extensive collection features top brands such as Richard Mille, Audemars Piguet, Patek Philippe, Rolex, and more.

Job Summary

We are seeking a highly motivated and experienced Luxury Retail Sales Professional to join our team. As a Sales Professional, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities
  • Sales and Customer Service: Achieve pre-set sales goals and objectives by providing exceptional service and sales etiquette to all potential and current clients.
  • Product Knowledge: Demonstrate outstanding product knowledge to educate clients and create excitement about the products they show interest in.
  • Client Relationships: Establish and maintain effective relationships with clients and team members by gaining their trust and respect.
  • Inventory Management: Maintain product knowledge and stay up-to-date with the watch market, new arrivals, and sold products through our inventory system.
  • Team Collaboration: Partner with other Sales Professionals from the team to close sales and achieve business objectives.
  • Customer Follow-up: Provide excellent customer service for returning clients needing repairs and follow up in a timely manner.
Requirements
  • Experience: 3+ years of relevant luxury retail sales experience.
  • Negotiation Skills: Strong negotiation skills and ability to work odd hours.
  • Communication Skills: Excellent communication, verbal, interpersonal, and written skills.
  • Teamwork: Ability to work as part of a team and contribute to overall business demands.
  • Attention to Detail: Strong attention to detail with the ability to handle multiple tasks simultaneously.
  • Negotiation Skills: Strong negotiation skills.
  • Reliability: Must be reliable and trustworthy.
  • Professionalism: Polished business professional dress and demeanor.
  • Technical Skills: Proficiency with Microsoft Office, Word, Excel, and Outlook.
  • Language Skills: Bi-lingual is a plus.
Benefits
  • Medical Insurance: Oxford/UHC Medical Insurance
  • Vision and Dental Insurance: VSP Vision & Guardian Dental Insurance
  • Flexible Spending Account: Flexible Spending Account
  • Employee Assistance Program: ADP Employee Assistance Program
  • Time Away: Paid holidays, Paid time off, Sick days
Relocation

Must be willing and able to relocate to New York City or Miami store locations if needed.



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