Luxury Retail Sales Expert
2 months ago
Avi & Co. is a renowned luxury retailer in New York City, specializing in pre-owned and unworn luxury watches. Our extensive collection features top brands such as Richard Mille, Audemars Piguet, Patek Philippe, Rolex, and more.
Job SummaryWe are seeking a highly motivated and experienced Luxury Retail Sales Professional to join our team. As a Sales Professional, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge.
Key Responsibilities- Sales and Customer Service: Achieve pre-set sales goals and objectives by providing exceptional service and sales etiquette to all potential and current clients.
- Product Knowledge: Demonstrate outstanding product knowledge to educate clients and create excitement about the products they show interest in.
- Client Relationships: Establish and maintain effective relationships with clients and team members by gaining their trust and respect.
- Inventory Management: Maintain product knowledge and stay up-to-date with the watch market, new arrivals, and sold products through our inventory system.
- Team Collaboration: Partner with other Sales Professionals from the team to close sales and achieve business objectives.
- Customer Follow-up: Provide excellent customer service for returning clients needing repairs and follow up in a timely manner.
- Experience: 3+ years of relevant luxury retail sales experience.
- Negotiation Skills: Strong negotiation skills and ability to work odd hours.
- Communication Skills: Excellent communication, verbal, interpersonal, and written skills.
- Teamwork: Ability to work as part of a team and contribute to overall business demands.
- Attention to Detail: Strong attention to detail with the ability to handle multiple tasks simultaneously.
- Negotiation Skills: Strong negotiation skills.
- Reliability: Must be reliable and trustworthy.
- Professionalism: Polished business professional dress and demeanor.
- Technical Skills: Proficiency with Microsoft Office, Word, Excel, and Outlook.
- Language Skills: Bi-lingual is a plus.
- Medical Insurance: Oxford/UHC Medical Insurance
- Vision and Dental Insurance: VSP Vision & Guardian Dental Insurance
- Flexible Spending Account: Flexible Spending Account
- Employee Assistance Program: ADP Employee Assistance Program
- Time Away: Paid holidays, Paid time off, Sick days
Must be willing and able to relocate to New York City or Miami store locations if needed.
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