Collections Manager

1 month ago


Salt Lake, Utah, United States Praxair Full time
Job Title: Collections Supervisor

Linde Gas & Equipment Inc. is seeking a highly skilled Collections Supervisor to join our team. As a key member of our financial operations team, you will be responsible for managing a select group of top accounts within the electronics portfolio in SAP and achieving AR improvement.

Key Responsibilities:
  • Responsible for managing a select group of top accounts within the electronics portfolio in SAP and achieving AR improvement.
  • Responsible for and supports team in reaching AR performance, working capital objectives and service level goals for the department through monitoring of various daily reports and department planning.
  • Develops relationships with key sales, customer support, distributor, and region management personnel to achieve accounts receivable goals and service level standards.
  • Analyzes data and develops strategic improvement plans based on trend patterns.
  • Responsible for the investigation and analysis of credit risks.
  • Performance management of credit and collections associates including but not limited to supervising, training, coaching, and discipline.
  • Performs progress evaluations for direct reports including monthly KPI reports, quarterly KPI reports and annual evaluations.
  • Uses Six Sigma, Lean & process mapping skills to improve processes and productivity.
  • Prepares management reports as required.
  • Resolves complex credit problems independently.
  • Makes decisions regarding credit extension.
  • Aggressively escalates account information to Collections Manager that is critical to AR performance.
  • Performs other duties as assigned.
Qualifications:
  • High School Diploma required/Bachelor's Degree preferred.
  • 3+ years Collections/Customer Service/Call Center experience required.
  • Supervisory/Leadership experience in a Collections/Customer Service environment preferred.
  • Knowledge of SAP and JDE preferred.
  • Proficient with Excel, Word and Power Point.
  • Demonstrates interpersonal, project management, written and verbal communication skills.

Linde is a leading global industrial gases and engineering company with a strong commitment to innovation and customer satisfaction. We offer a competitive compensation package, comprehensive benefits, and opportunities for career growth and development. If you are a motivated and results-driven professional with a passion for collections and customer service, we encourage you to apply for this exciting opportunity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.



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