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Compliance and Training Manager

2 months ago

Phoenix, Arizona, United States Arizona Autism United Full time
Job Overview

This position offers a unique chance to be part of a recognized non-profit organization in Arizona, dedicated to making a positive impact in the community. As we expand our services, we are looking for an individual who is passionate about enhancing the lives of others through effective training and compliance management.

Ideal Candidate Profile:

  • Experience in training within the Division of Developmental Disabilities (DDD).
  • A strong background in supervising and supporting a dedicated team.
  • Ability to think critically and demonstrate excellent problem-solving capabilities.
  • Proficient in multitasking and working autonomously.
  • A passion for education and public speaking.
  • Exceptional verbal and written communication skills.
  • A collaborative spirit and ability to work effectively within a team.

The primary responsibility of the Training and Compliance Supervisor is to oversee and enhance employee onboarding and compliance initiatives while maintaining a top-tier training program. This role involves supervising a team to ensure adherence to compliance standards, best practices, and customer service metrics.

Key Responsibilities:

  • Lead and mentor the Training and Compliance Unit.
  • Provide comprehensive training for new and existing employees.
  • Monitor team performance to ensure standards are met.
  • Keep procedures updated and accessible for all staff.
  • Conduct regular performance evaluations and provide constructive feedback.
  • Ensure compliance with legal and organizational policies.
  • Support staff as needed.

Process Improvement:

  • Regularly assess staff work for accuracy and timeliness.
  • Identify opportunities for process enhancements.
  • Revise and draft policies as necessary.

Communication:

  • Engage with internal and external stakeholders to deliver high-quality service.
  • Collaborate across various departments to improve training and compliance systems.

Training Development:

  • Create and manage a yearly training calendar.
  • Promote training opportunities internally and externally.
  • Monitor training participation and certificate distribution.
  • Maintain relationships with training vendors statewide.

Qualifications:

  • High School Diploma or G.E.D. required; Associate's degree or equivalent experience preferred.
  • Minimum of 1 year of training experience related to DDD.
  • At least 2 years of supervisory experience.
  • Strong technical skills, particularly in Excel and various databases.
  • Reliable transportation for travel to various locations.
  • Ability to obtain necessary clearances and meet hiring requirements.

Benefits:

  • Competitive salary with regular pay increases.
  • Comprehensive health benefits including dental and vision.
  • 401K plan with employer matching.
  • Generous paid time off and holidays.
  • Eligibility for student loan forgiveness under the Public Service Loan Forgiveness program.
  • Paid parental leave.

We value diversity and inclusion in our workforce and encourage applicants from all backgrounds to apply.