Student Accounts Representative/Cashier
1 month ago
Missouri Western State University is seeking a highly skilled and detail-oriented Student Accounts Representative/Cashier to join our team. As a key member of our Student Accounts Receivable office, you will be responsible for providing exceptional customer service to students, families, and departments while ensuring accurate and timely processing of financial transactions.
Key Responsibilities:- Provide primary point of contact for students, families, and departments regarding Student Accounts Receivable matters.
- Assist students with completing various types of documents, payment plans, and account navigation inquiries.
- Process and post all payments to the general ledger, balance and post departmental deposits, and reconcile activity at end of day.
- Prepare and send receipts to various departments, receive payments via mail, in-person, or over the phone, and post to student accounts.
- Communicate and collaborate regularly with Accounting Services regarding NSF, stop pay, and stale check matters.
- Process international payments and 529 payments via Flywire.
- Administer scanning and linking of student account information in ImageNow.
- Assist in processing monthly student billing and weekly refund process.
- Provide administrative support for the Student Accounts Receivable office.
- High school diploma or GED and one year of customer service, cash management processes, and/or accounts receivables experience.
- Associates degree in accounting or related field with 2 years' experience in accounts receivables and/or cash management processes.
- General office conditions with moderate noise levels.
- Must have finger dexterity and hand-eye coordination to work on computer, telephone, and related office equipment.
- Regularly required to talk and hear, frequently required to sit, stand, and bend at the knee and waist, and walk.
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