Operations PMO Manager
3 weeks ago
The Operations PMO Manager is responsible for leading and managing a team of project managers that work cross-functionally to organize and implement new customer and new product introduction. The purpose of this organization is to efficiently leverage resources through coordinated planning, communication, and alignment of cross-functional teams, ensuring proper documentation, launching, and customer satisfaction as per established and agreed targets.
Key Responsibilities:
Lead the Project Management Team
Manage key customer projects, serving as an interface between internal teams and customers to resolve technical and logistical issues
Collaborate with customers from requirements gathering through product acceptance
Staff, lead, and manage a team responsible for New Customer Introduction, new product introduction, and product transfers
Align the project team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the project
Define, refine, and maintain clarity on roles and responsibilities for the team and business partners (engineering, operations)
Provide a source of reference and training for Project Management, covering processes, tools, metrics, and reporting
Drive well-defined processes and methodologies that strive to optimize team effectiveness, while delivering successful projects on schedule and within budget
Requirements:
Demonstrated leadership and management capabilities
Project Management Professional (PMP) or equivalent certification desirable
Knowledge of organization's operating policies and procedures required
Knowledge of organization's culture and guiding principles
Previous experience in manufacturing environment: Engineering, Test, Quality, Planning, Materials, etc
Prior experience in customer interface
Strong operational and financial knowledge required
Substantial knowledge of Jabil and demonstrated ability to leverage organization
Consultative skills (ability to understand true customer needs)
Good communications skills
Distinctive problem-solving leader
Should have the following personal characteristics: strong leader, professional, hard-charging, detail-oriented, reliable, calm under fire, creative, with a can-do attitude
Automotive/Medical background experience as required
Proficiency in use of personal computers, Microsoft Office products (Excel, Word, and PowerPoint) and e-mail skills required
Education and Experience Requirements:
Bachelor's degree required (Supply Chain Management or Engineering)
Minimum 5-7 years work-related experience required in a supervisory/management role and
Minimum 3 years project management experience or related discipline
Or an equivalent combination of education, training, and/or experience
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