Restaurant Operations Manager
3 weeks ago
Why Wendy's
We're seeking a skilled Shift Manager to lead our restaurant team. As a Shift Manager at Wendy's, you'll enjoy competitive pay and benefits, including:
- Free meals and uniforms
- Bonus Program
- A raise opportunity after 6 months
- Access to our health care and dental plans
- Life Insurance
- 401(k) company match
- Tuition reimbursement
- Paid time off and holiday pay after 90 days
- Anniversary Recognition
- A schedule that makes sense for you
- One-on-one, self-paced paid training
- Promotion from within with defined career paths for those who are interested in a career at Wendy's
Responsibilities
- Solving customer complaints quickly and with a smile
- Providing feedback to Team Members in a positive manner
- Communicating openly and honestly with the Restaurant Management team
- Following cash, security, inventory and labor policies and procedures
- Maintaining and enforcing standard operating procedure of the company
- Maintaining excellent customer satisfaction at all times
- Ability to come to work promptly and as scheduled
- Ability to take direction and work well with others
- Must perform basic mathematics
- Must be able to stand for at least an 8 hour shift and lift 20 -50 lbs
- Repetitive standing, stooping, and bending as necessary
Qualifications:
- Minimum of 2 years experience in QSR or Fast-Casual environment
- You've already led, managed and organized a team
- Reliable Transportation
- Willing to work normal schedule of 40 hours per week (including nights, weekends and some holidays)
- Strong communication skills; Must be able to multi-task
- Must have a great personality, desire to serve guests, enjoy working as part of a team, and be upbeat and engaging
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
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