Operations Manager

3 weeks ago


Florence, Colorado, United States Jabil Full time
Job Summary

The Operations PMO Manager plays a critical role in leading and managing a team of project managers to organize and implement new customer and new product introduction. This position is responsible for efficiently leveraging resources through coordinated planning, communication, and alignment of cross-functional teams to ensure proper documentation, launching, and customer satisfaction as per established and agreed targets.

Key Responsibilities
  • Lead the Project Management Team to achieve project goals and objectives.
  • Manage key customer projects, serving as an interface between internal teams and customers to resolve technical and logistical issues.
  • Collaborate with customers from requirements gathering through product acceptance.
  • Staff, lead, and manage a team responsible for New Customer Introduction, new product introduction, and product transfers.
  • Align the project team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the project.
  • Define, refine, and maintain clarity on roles and responsibilities for the team and business partners (engineering, operations).
  • Provide a source of reference and training for Project Management covering processes, tools, metrics, and reporting.
  • Drive well-defined processes and methodologies that strive to optimize team effectiveness while delivering successful projects on schedule and within budget.
  • Identify goals, objectives, and scope of NPI projects while working with relevant BU and Operations staff.
  • Work within defined standards and procedures as set out by the organization and the customer to successfully introduce new products.
  • Work with local Project Manager and/or Regional Manager Project Office in deploying strategies and tools, besides reporting site PM performance.
  • Provide regular and consistent communication between the launch team, the business unit, and the customer.
  • Identify potential risks and make resolution suggestions through the escalation process.
  • Open and regular communication of priorities and status of projects with Operations Management and site leadership.
  • Participate in managing internal in-process material, samples allocation, and system logistics.
  • Manage the monthly operational project reviews.
  • Manage the weekly project reviews for the Project Management organization.
  • Responsible for forecasting functional area budget (when applicable) and HR needs for current and future needs.
  • Comply and follow all procedures within the company security policy.
Requirements
  • Demonstrated leadership and management capabilities.
  • Project Management Professional (PMP) or equivalent certification desirable.
  • Knowledge of organization's operating policies and procedures required.
  • Knowledge of organization's culture and guiding principles.
  • Previous experience in manufacturing environment: Engineering, Test, Quality, Planning, Materials, etc.
  • Prior experience in customer interface.
  • Strong operational and financial knowledge required.
  • Substantial knowledge of Jabil and demonstrated ability to leverage organization.
  • Consultative skills (ability to understand true customer needs).
  • Good communications skills.
  • Distinctive problem-solving leader.
  • Should have the following personal characteristics: strong leader, professional, hard-charging, detail-oriented, reliable, calm under fire, creative, with a can-do attitude.
  • Automotive/Medical background experience as required.
  • Proficiency in use of personal computers, Microsoft Office products (Excel, Word, and PowerPoint) and e-mail skills required.
Education and Experience Requirements
  • Bachelor's degree required (Supply Chain Management or Engineering).
  • Minimum 5-7 years work-related experience required in a supervisory/management role.
  • Minimum 3 years project management experience or related discipline.
  • Or an equivalent combination of education, training, and/or experience.


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