Practice Manager

4 weeks ago

Palestine, Texas, United States Meridian Health Full time
Practice Manager Job Description

Meridian Health Services is seeking a highly skilled Practice Manager to lead our Anderson Primary Care office. As a key member of our team, you will be responsible for providing leadership and administrative management to practice operations, including medical, addictions, and/or behavioral services.

Key Responsibilities:

  • Oversee the day-to-day operations of the practice location(s)
  • Provide and/or facilitate office and support staff functions
  • Assist with the administration of Meridian policies and procedures, ensuring compliance at the practice level
  • Assist in the development of policy and procedures to improve patient care and utilization of clinical resources
  • Maintain providers' daily schedules to meet productivity levels
  • Regularly review productivity standards and make staffing adjustments as needed
  • Coordinate with Operations Coordinators for staff compliance with productivity standards, documentation expectations, CANS/ANSA completions, and timely and accurate treatment plans
  • Ensure timely scheduling of all requests for emergent evaluations/medication reviews
  • Provide staff with the tools needed to complete day-to-day responsibilities
  • Ensure proper medication management/administration procedures are developed and followed
  • Troubleshoot medication problems that may occur
  • Call pharmacies to communicate providers' concerns and/or check on prescriptions unavailable to our consumers
  • Keep Medical Director and Vice President informed of all concerns or problems that occur in the Medical Services Department that involve their immediate staff
  • Communicate any and all changes that affect Medical Services
  • Serve on committees as department representative
  • Carry out supervisory responsibilities for direct reports, including interviewing, hiring, and training employees, performance appraisals, and addressing performance concerns
  • Complete payroll functions for all line staff, including approving paid time off and expense/professional development requests
  • Assure training and orientation of all administrative staff and ensure that the team maintains a service-oriented atmosphere with patients, the public, and other staff members
  • Track licensure requirements for all staff members
  • Maintain effective feedback mechanisms with staff to enhance work processes, promote employee understanding, and employee engagement
  • Assist staff in resolving operational problems/concerns
  • Participate in monthly Medical Staff meetings as needed
  • Attend supervision meetings with the Regional Manager as needed
  • Provide data required to document the experiences at the practice(s)
  • Assist Senior Management in achieving the Health Center's operational and budgetary goals
  • Closely monitor financial practice data, facilitate interpretation, distribution, and communication of financial performance/results, and drive improvements
  • Promote a patient-centered environment and facilitate programs and processes that meet patient needs
  • Maintain the practice philosophy for attracting new patients and retaining existing patients
  • Facilitate resolution of patient problems that doctors/providers or other staff members cannot finalize
  • Adhere to established quality principles and standards established by the Health Center
  • Provide care model leadership, identify, and help develop clinical and other staff team building to ensure productive staff and that clinical staff performs at the top of their license
  • For Primary Care: Participate in physician onboarding
  • Ensure overall practice compliance, regularly monitor actions to ensure compliance, and take immediate steps to correct any non-compliance or at-risk practices
  • Other duties as assigned

Requirements:

  • Bachelor's degree in Health Management, Business Management, or Healthcare-related field; employees currently in role may have substituted experience for education level
  • A minimum of 2 years of experience with a strong management background required; 5 years preferred
  • Certified Physician Practice Manager (CPPM); Medical Group Management Association (MGMA); or Certified Administrator of Physician Practice Management (CAPPM) Certification(s) preferred
  • Valid driver's license, a driving record meeting Meridian's driving policy, reliable transportation, and proof of auto insurance required

Benefits:

  • Unique Mission - Innovative leader in integrated care and whole person health
  • Generous PTO
  • Opportunities for advancement
  • Comprehensive Benefit Package
  • 401k with Company match
  • Professional development funds for licensure and continuing education
  • Personal Wellness and Financial Wellness Programs
  • Merit-based pay compensation plans
  • Work-life harmony

Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and also participates in E-Verify. We recommend that all individuals who join Meridian have a flu shot and Covid vaccination to further protect our staff and the patients we serve. We also adhere to Covid-related protocol, including wearing masks, social distancing, and sanitizing.

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