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Customer Service Representative

1 month ago


Martinez, California, United States Public Storage Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, managing storage units, and ensuring a positive experience for our customers.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Manage storage units, including conducting daily inspections, auditing cash drawers, and making bank deposits
  • Assess customer storage needs and make suggestions, including selling packing and moving supplies
  • Perform daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris
Requirements
  • Experience in customer service, sales, or a related field
  • Ability to transport lift/move items weighing up to 35 pounds
  • Valid driver's license and reliable transportation
What We Offer
  • Competitive hourly rate
  • Opportunities for career growth and advancement
  • Flexible scheduling and mileage reimbursement

Public Storage is a dynamic and growing company that values its employees and provides a supportive and inclusive work environment. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.