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Coffee Specialist

2 months ago

Houston, Texas, United States The Post Oak Hotel Full time

Position Overview:

Barista
The Post Oak Hotel is in search of a dedicated Barista to enhance our esteemed establishment, recognized as the only Forbes Five-Star Hotel in Texas. We are committed to hiring enthusiastic and professional individuals who can create memorable experiences for our guests through exceptional service.
The Barista will play a vital role in delivering an outstanding guest experience by expertly preparing and serving a variety of espresso-based beverages and other drinks.

Key Responsibilities:

  • Warmly greet guests and provide a welcoming atmosphere.
  • Accurately take beverage orders while adhering to service policies.
  • Possess comprehensive knowledge of the menu to effectively communicate items, ingredients, and preparation techniques to guests.
  • Collaborate with kitchen staff to ensure timely and accurate order fulfillment.
  • Serve food and beverages with efficiency, ensuring high standards of presentation.
  • Engage with guests throughout their visit to ensure satisfaction and address any requests or concerns.
  • Handle guest feedback professionally and escalate issues to management when necessary.
  • Work closely with fellow baristas to maintain seamless service.
  • Comply with all relevant federal and state regulations, including those related to tip reporting.

Qualifications:

  • Embody our core values of passion, excellence, relevance, collaboration, and integrity.
  • High School diploma or equivalent required.
  • 1-3 years of experience in a restaurant or hospitality setting.
  • Ability to safely carry food and beverage trays.
  • Previous experience in a hotel environment, particularly in luxury or Forbes-rated establishments, is preferred.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Physical requirements include the ability to lift up to 50 pounds regularly and stand for extended periods.

What We Offer:

  • A variety of benefit plans tailored to your needs.
  • Paid Time Off.
  • 401K retirement plan.
  • Opportunities for career advancement.
  • A positive and respectful workplace that values diversity.
  • Generous employee discounts on dining, retail, and hotel stays.
  • Community service opportunities.
  • Complimentary parking and meals for colleagues.

Disclaimer: The information provided is a high-level overview of the responsibilities and qualifications for this position and does not encompass the full job description, which includes all duties, skills, requirements, and working conditions associated with the role.