Fixed Operations Director

1 week ago


Wentzville, Missouri, United States Camping World Holdings, Inc. Full time
About the Role

Camping World Holdings, Inc. is seeking a seasoned Fixed Operations Director to lead our Service Center team to new heights of customer satisfaction and profitability.

Key Responsibilities:
  • Develop and implement strategies to drive customer satisfaction and loyalty
  • Lead a team of service professionals to deliver exceptional customer experiences
  • Collaborate with cross-functional teams to optimize service center operations and improve efficiency
  • Analyze performance metrics to identify areas for improvement and implement data-driven solutions
  • Stay up-to-date with industry trends and best practices to ensure our service center remains competitive
Requirements:
  • Proven experience in a leadership role within a service-oriented business
  • Strong understanding of customer satisfaction and loyalty principles
  • Excellent communication and interpersonal skills
  • Ability to analyze data and make informed decisions
  • Strategic thinker with a focus on continuous improvement


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