Transportation Operations Manager
3 days ago
Job Summary
We are seeking a highly skilled Transportation Operations Manager to oversee the daily activities of our delivery operation at our Orlando, FL distribution center. This role will work in conjunction with our warehouse and transportation network to ensure seamless logistics and customer satisfaction.
Key Responsibilities
- Manage and coordinate daily delivery operations, including routing and scheduling
- Oversee loading and unloading of truck shipments, ensuring timely and accurate delivery
- Ensure dock security and cleanliness, maintaining a safe and efficient work environment
- Monitor and maintain fleet readiness, including vehicle maintenance and repair
- Schedule route and vacation coverage, ensuring adequate staffing and minimizing disruptions
- Ensure compliance with Department of Transportation (DOT) regulations and requirements
- Assist sales and customer service teams in resolving customer issues and improving customer satisfaction
- Train and develop fleet drivers, promoting a culture of safety and excellence
- Perform driver ride-alongs to ensure compliance with company policies and procedures
- Manage performance of direct reports, providing coaching and development opportunities
- Resolve customer and sales-related issues, ensuring timely and effective resolution
Requirements
- 2+ years of operational experience, including 2+ years of leadership experience
- DOT Medical Card required
- 2+ years of transportation experience
- Excellent organizational, communication, and management skills
- Ability to train and participate in driver ride-alongs
- Problem-solving experience required
- Knowledge of RoadNet preferred
- LTL distribution or carrier experience preferred
- Knowledge of area and ability to build routes
- Experience with E1 preferred
Education
2-year degree or equivalent experience
Physical Requirements
General office demands, distribution center environment, ride-alongs with drivers, ability to lift up to 50lbs unassisted
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