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Office Operations Coordinator

2 months ago

Sacramento, California, United States City of Sacramento, CA Full time
Salary: $57, $80,900.19 Annually

Location: Sacramento, CA

Job Type: Full-Time Career

Department: Utilities

THE POSITION

The City of Sacramento is seeking an Administrative Technician to join the Wastewater and Storm Drainage Division's Administration team. This role involves supporting various sections within the division through essential administrative functions. Responsibilities include coordinating travel for the division, assisting in the preparation of monthly workload reports, updating seasonal preparation documents, managing meeting agendas, taking minutes for regular meetings, and maintaining important records such as organization charts and training documentation.

The Administrative Technician will also handle Personnel Action Requests (PAR) related to FMLA, workers' compensation, recruitment, and performance evaluations for approximately 130 staff members across three sections: Wastewater Collections, Storm Drainage Collections, and Division Administrative Staff.

IDEAL CANDIDATE STATEMENT

The ideal candidate will be a proactive individual capable of managing multiple tasks with shifting priorities and deadlines. Strong communication skills with colleagues at all levels are essential. The candidate should demonstrate critical thinking abilities, attention to detail, and the capacity to conduct thorough research.

Key qualifications include:
  • Ability to work independently
  • Experience managing sensitive information
  • Skill in developing efficient processes
  • Proficiency in database navigation and querying
  • Knowledge of Human Resources principles is a plus
Under general supervision, the Administrative Technician will perform a variety of technical and paraprofessional duties to support procurement, personnel, budget, and administrative functions. This includes assisting with research, compiling information, and maintaining databases and spreadsheets.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Research and compile data; assist in conducting surveys and studies; recommend and implement procedures.
  • Prepare reports, presentations, and correspondence; develop tracking systems and databases.
  • Resolve complex customer service inquiries; advise the public on policies and procedures.
  • Organize and evaluate information; track project progress and expenditures.
  • Process administrative documents such as vouchers and contracts; maintain records and files.
  • Assist in coordinating special events and training programs.
  • Provide exceptional customer service in all interactions.
QUALIFICATIONS

Knowledge of:
  • Principles of report preparation and statistical methods.
  • Modern office practices and procedures.
  • Record keeping and reporting practices.
  • Basic principles of personnel, budget, and purchasing.
Skill in:
  • Providing effective customer service and problem resolution.
  • Utilizing computer applications and software.
Ability to:
  • Communicate clearly and effectively, both orally and in writing.
  • Analyze and interpret data accurately.
  • Understand and apply relevant rules and regulations.
  • Establish cooperative relationships with colleagues and the public.
EXPERIENCE AND EDUCATION

Experience: Three years of journey-level clerical experience, including two years of administrative work.

Substitution: Completion of 60 semester units in a relevant field may substitute for two years of experience.

PROOF OF EDUCATION
Proof of education must be submitted with the application and will be required at the time of appointment.

SPECIAL QUALIFICATIONS
Possession of a valid California Class C Driver's License at the time of appointment is required.

PROBATIONARY PERIOD
Employees must complete a probationary period prior to gaining permanent status.

THE SELECTION PROCEDURE
Applicants must complete and submit an online employment application by the final filing deadline.

Bilingual Pay
The City offers bilingual pay for positions deemed operationally necessary.

Equal Opportunity Employer
The City of Sacramento is an equal opportunity employer.