Residential Support Specialist

6 days ago


Ann Arbor, Michigan, United States Avalon Housing Full time
Job Summary

Avalon Housing is seeking a highly motivated and compassionate Residential Support Specialist to join our team. As a key member of our supportive housing community, you will play a vital role in providing a safe and inclusive environment for our residents.

Key Responsibilities
  • Monitor and maintain the safety and security of residents, enforcing program rules and regulations.
  • Provide crisis intervention and emergency response services as needed.
  • Coordinate services and referrals for tenants, including clinical and other support services.
  • Work collaboratively with other staff members and visiting service providers to ensure seamless support for residents.
  • Initiate maintenance requests and ensure timely resolution.
  • Attend staff meetings, training sessions, and professional development opportunities.
Supplemental Job Duties
  • Assist residents with activities of daily living, including transportation, meal preparation, medication management, and other hands-on support.
  • Participate in on-call shifts and provide 24/7 support as needed.
  • Complete training and professional development requirements within the first 30 days of hire.
Requirements
  • High School Diploma or equivalent.
  • Ability to work effectively with diverse populations, including individuals with mental illness, chronic health issues, and/or addiction disorders.
  • Strong verbal and written communication skills.
  • Computer skills, including email, web searches, and online documentation.
  • Valid Michigan Chauffeur's license and reliable transportation.
Benefits
  • Paid time off, including vacation and additional holidays.
  • Employee Assistance & Wellness programs.
  • Life and short- and long-term disability insurance for staff working 16 hours or more per week.
  • Optional 403(b) retirement plan.
Avalon Housing is an Equal Opportunity Employer

We actively seek applicants from diverse racial and ethnic backgrounds, as well as historically marginalized groups. This includes but is not limited to lesbian, gay, bisexual, queer, people who identify as transgender or non-binary, people living with disabilities or mental health conditions, and with lived experience with homelessness or recovery from a substance use disorder. Avalon also encourages those with criminal histories to apply.



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