Bilingual Assistant Manager for Retail Operations

2 weeks ago


Sunrise Manor, Nevada, United States 5th HQ Full time

Company Overview: 5th HQ is looking for a dedicated and organized Assistant Store Manager in the retail sector. The successful candidate will play a crucial role in ensuring efficient order management and customer satisfaction.

Position Overview: We are in search of a detail-oriented Assistant Store Manager who possesses strong organizational skills and is proficient in Microsoft Office. Bilingual proficiency in English and Spanish is essential for effective communication with our diverse clientele.

Employment Type: Full-Time (Monday – Friday)

Potential for Permanent Position

Key Responsibilities:

  • Order Management: Oversee the reception and processing of customer orders through the company’s order management system.
  • Inventory Oversight: Track and manage inventory levels to ensure timely order fulfillment.
  • Team Coordination: Collaborate closely with warehouse, shipping, and customer service teams to facilitate smooth order processing.
  • Quality Assurance: Ensure the accuracy and quality of products prior to shipment.
  • Record Keeping: Maintain precise documentation of all orders, shipments, and inventory utilizing Microsoft Office applications.
  • Customer Communication: Provide customers with updates regarding order statuses and address any inquiries or issues related to orders.
  • Performance Reporting: Create and analyze reports on order fulfillment using Excel to monitor performance metrics and identify improvement opportunities.
  • Regulatory Compliance: Ensure adherence to company policies and industry regulations throughout all processes.

Qualifications:

  • Experience: A minimum of 3 years in management, order fulfillment, customer service, or a related field.
  • Education: High school diploma or equivalent; additional qualifications in supply chain management or related fields are advantageous.

Skills:

  • Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
  • Strong organizational and multitasking capabilities
  • Exceptional communication and customer service skills
  • Attention to detail and precision
  • Able to work collaboratively in a fast-paced environment

Working Conditions:

  • Physical Requirements: Ability to stand and walk for extended periods

If you possess the required qualifications and are seeking a vibrant work environment, we welcome your application.



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