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Multilingual Assistant Store Manager

2 months ago

Sunrise Manor, Nevada, United States 5th HQ Full time
Job Summary

5th HQ is seeking a detail-oriented and efficient Assistant Store Manager to join our team in the Sunrise, FL area. The ideal candidate will have experience in order processing, strong organizational skills, and proficiency in Microsoft Office. Bilingual proficiency in English and Spanish is required to effectively communicate with our diverse customer base.

Key Responsibilities
  • Order Processing: Receive and process customer orders through our order management system, ensuring timely and accurate fulfillment.
  • Inventory Management: Monitor and manage inventory levels to prevent delays and ensure seamless order fulfillment.
  • Coordination: Collaborate with the warehouse, shipping, and customer service teams to ensure efficient order processing and delivery.
  • Quality Control: Verify the accuracy and quality of parts before shipment, maintaining the highest standards of quality.
  • Documentation: Maintain accurate records of all orders, shipments, and inventory using Microsoft Office applications, ensuring compliance with company policies and industry regulations.
  • Communication: Provide updates to customers on order statuses and handle any order-related inquiries or issues, ensuring exceptional customer service.
  • Reporting: Generate and analyze order fulfillment reports using Excel to track performance metrics and identify areas for improvement.
  • Compliance: Ensure that all processes comply with company policies and industry regulations, maintaining a high level of integrity and professionalism.
Qualifications
  • Experience: Minimum of 3 years of experience in Management, order fulfillment, customer service, or a related field.
  • Education: High school diploma or equivalent; additional qualifications in supply chain management or related fields are a plus.
Skills
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
  • Strong organizational and multitasking abilities
  • Excellent communication and customer service skills
  • Attention to detail and accuracy
  • Ability to work collaboratively in a fast-paced environment
Working Conditions
  • Physical Requirements: Standing and walking for extended periods