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Administrative Support Specialist

2 months ago

Goshen, Indiana, United States Advent Services Full time
Position Overview

Salary: $22.00 hourly & $4.41 hourly for Health and Wellness

Role Summary: The General Clerk III is responsible for managing sensitive information with a high degree of accountability. This role requires sound judgment and experience to make administrative decisions and resolve issues in alignment with established policies and guidelines.

Key Responsibilities:

  • Safeguard Personally Identifiable Information (PII).
  • Input and update data across various systems and spreadsheets.
  • Track and manage records within multiple file tracking systems.
  • Create and maintain service item records for review by relevant personnel.
  • Identify and address issues arising from system-generated errors.
  • Scan and upload documents into designated databases as required.
  • Conduct data inquiries and generate reports to determine necessary actions.
  • Perform regular audits on files and participate in comprehensive office audits.
  • Facilitate the processing and delivery of files as requested.
  • Manage mail-room tasks including the receipt and distribution of correspondence.
  • Photocopy or scan documents, ensuring proper date-stamping.
  • Transmit documents using various methods including electronic and postal services.
  • Monitor shared email accounts and respond to inquiries as needed.
  • Type and proofread various written materials from drafts or corrections.
  • Analyze electronic records across multiple systems.
  • Ensure all mandatory training is completed in a timely manner.
  • Review documents to gather information for responses to requests.
  • Route correspondence to appropriate departments for follow-up.
  • Take ownership of assigned tasks, ensuring timely completion and follow-up.

Qualifications:

  • Must be a U.S. Citizen.
  • High School Diploma or equivalent.
  • At least one year of experience in records management or clerical support.
  • Familiarity with various USCIS systems.
  • Ability to lift and manage physical files as required.
  • Fluency in English with strong communication skills.
  • Proficient in Microsoft Office Suite and similar software.
  • Ability to work independently and collaboratively within a team.
  • Must possess or be able to obtain an active Public Trust clearance.

Benefits: Advent offers a comprehensive benefits package including medical, dental, and vision care, matching 401K, vacation and sick leave, life insurance, and disability coverage.

Advent is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by law.