Patient Service Representative

1 week ago


Manahawkin, New Jersey, United States NovaCare Rehabilitation Full time
Overview

We are seeking a highly skilled and patient-focused Patient Service Specialist to join our team at NovaCare Rehabilitation. As a key member of our front desk team, you will play a vital role in ensuring that our patients receive exceptional care and service from the moment they arrive at our center.

Responsibilities
  • Greet and register new patients, providing them with a warm and welcoming experience
  • Schedule patient appointments and manage their schedules with ease
  • Communicate effectively with patients, providers, and coworkers to ensure seamless care coordination
  • Collect co-pays and manage patient payments with accuracy and efficiency
  • Provide patients with important information about their next appointment and respond to their requests in a timely manner
Qualifications
  • High School Diploma or equivalent required
  • 1 year of medical office experience and insurance verification experience
Physical Requirements
  • Ability to walk, stand, and bend consistently throughout the workday
  • Manual dexterity to enable typing and use of office equipment
  • Ability to lift up to 25lbs and carry office supplies
  • Visual acuity and hearing sufficient to maintain accurate records and communicate effectively
About Us

NovaCare Rehabilitation is committed to providing exceptional care and service to our patients. We are an equal-opportunity employer and welcome applications from qualified candidates who share our values of patient-centered care and teamwork.



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