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IT Systems Manager

2 months ago

Dublin, Ohio, United States Guild Associates Inc Full time
Job Title: Manager, Information Systems

Guild Associates, Inc. is seeking a highly skilled Manager, Information Systems to lead our IT support, management, and development efforts in our Dublin office.

The ideal candidate will have excellent time-management and communication skills, enabling them to collaborate effectively with various employees and leaders within the company.

Key Responsibilities:

  • Prioritize and respond to technical issues, providing timely follow-up
  • Troubleshoot and resolve everyday technology problems
  • Proactively monitor systems, identifying potential issues before they arise
  • Stay up-to-date on current and innovative technologies and best practices
  • Research, test, and implement new solutions
  • Configure, update, and secure various systems on a scheduled basis
  • Ensure routine backups are completed and tested
  • Document configuration changes
  • Manage the IT staff and asset lifecycle

Required Qualifications:

  • Proactive and positive mindset
  • Effective communication and customer service skills
  • Bachelor's degree in Information Technology, Cybersecurity, or related field
  • Minimum 5 years technical experience
  • Broad understanding of Microsoft 365 for Business
  • Significant experience with Windows client/server infrastructure
  • Experience with Backup Management
  • Working knowledge of both wired and wireless network technologies

Preferred Qualifications:

  • Experience with PowerShell scripting to automate tasks
  • CompTIA A+, Network +, and Security + certifications
  • Knowledge of cybersecurity frameworks
  • Mobile Device Management experience
  • Excellent Troubleshooting skills
  • Attention to Detail

Additional Information:

  • Occasional overtime required
  • Occasional travel between buildings within a 20-mile radius

Guild Associates is a company of diverse individuals, valuing innovation, teamwork, and ambition. We strive to create a superior product and offer competitive wages and an excellent benefit package.

Guild Associates is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, or any other characteristic protected by law.