Senior Director of Strategic Customer Engagement
4 days ago
We're looking for a highly skilled Director, Strategic Customer Success to join our team at Writer. As a critical member of our leadership team, you will play a key role in shaping our customer success strategy and executing it to drive business results. Your primary responsibility will be to lead a high-performing customer success team focused on adoption, retention, expansion, and ROI measurement for strategic customers. You will also be responsible for delivering against revenue targets, improving existing processes, and helping Writer improve how we work with strategic customers.
The ideal candidate will have a proven track record of providing guidance, coaching, and support to their team members to enable individual and collective success. They will be expected to foster a culture of high-performance, collaboration, and continuous learning within the CSM team. Additionally, they will establish and maintain strong relationships with key customer executives, acting as a trusted advisor and advocate. Ultimately, your goal will be to contribute to the growth and success of Writer by ensuring our customers achieve their desired outcomes through our products and services.
Responsibilities:
- Lead a high-performing customer success team.
- Develop and execute a customer success strategy.
- Deliver against revenue targets.
- Improve existing processes.
- Establish and maintain strong relationships with key customer executives.
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Strategic Customer Engagement Director
3 hours ago
San Francisco, California, United States Amplitude Full timeWe're seeking an experienced Strategic Customer Engagement Director to join our team. In this role, you will develop and execute a territory and account plan for existing enterprise customers.Maintaining existing relationships and building and grow new opportunities focusing on assigned strategic enterprise accounts through prospecting and collaboration with...
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Strategic Customer Engagement Director
5 days ago
San Jose, California, United States Nutanix Full timeNutanix is a leading company in the field of cloud computing and enterprise data management. We are seeking an experienced Strategic Customer Engagement Director to join our team.About the RoleThe Strategic Customer Engagement Director will be responsible for developing and executing strategies to engage with customers, build strong relationships, and drive...
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Strategic Donor Engagement Director
4 days ago
San Francisco, California, United States Jobleads-US Full timeJob Title: Sr. Director, New Donor StrategyCompany Overview:At Climate Lead, we empower philanthropic leaders to take immediate and far-reaching climate action. Our mission is to equip new climate philanthropists with the information and insights they need to drive transformative solutions.About the Role:We are seeking a highly strategic and innovative...
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Director of Customer Engagement
7 days ago
San Francisco, California, United States Braze Full timeUnlock the Power of Customer EngagementBraze is a leading customer engagement platform that empowers marketers to create meaningful connections with consumers. As a Director of Customer Engagement, you will be responsible for driving the go-to-market strategy and narrative for our people products (customer success and services) as well as our partner product...
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Strategic Employee Engagement Director
3 days ago
San Francisco, California, United States ADP Full timeAbout the PositionThe Strategic Employee Engagement Director will lead our efforts to strengthen client relationships and drive employee engagement through effective benefit strategies and education.This individual will work closely with clients and their employees to understand their needs and develop targeted solutions to improve benefit participation and...
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Director of Customer Engagement
2 days ago
San Francisco, California, United States writer Full timeJob DescriptionWe are looking for a seasoned Director of Customer Engagement to join our team. As a key leader, you will be responsible for driving customer success, adoption, and retention across our strategic customer base. Your primary focus will be on delivering revenue growth targets while fostering a high-performing team culture.You will work closely...
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San Francisco, California, United States Cloudflare Full timeAbout the RoleAs a key member of our team, you will work closely with the President of Product and Engineering to develop and execute high-visibility customer engagements. Your responsibilities will include partnering with sales teams to prepare briefings for senior executives, attending customer meetings, and ensuring follow-up actions are executed. You...
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Director of Customer Growth and Engagement
11 hours ago
San Francisco, California, United States writer Full timeWe're looking for a seasoned professional to fill the role of Director, Strategic Customer Success. As a key member of our team, you'll oversee the development and implementation of strategies to drive growth and engagement with our most important customers.The ideal candidate will possess 10+ years of experience in SaaS with a strong track record of working...
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Director, Strategic customer success
4 days ago
San Francisco, California, United States writer Full timeJoin to apply for the Director, Strategic Customer Success role at Writer.About This RoleAs our Director, Strategic Customer Success, you'll be responsible for leading a high-performing customer success team that works with CIOs and Business Leaders at Fortune 500/Global 2000 companies. You'll lead a team of 6-8 Strategic CSMs focused on adoption, retention,...
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Strategic Customer Success Director
2 days ago
San Francisco, California, United States writer Full timeAbout the RoleWe are seeking a highly experienced Director, Strategic Customer Success to lead our customer success team in driving adoption, retention, and expansion of our strategic customers. As a key member of our leadership team, you will be responsible for delivering revenue growth targets while fostering a high-performing team culture.The ideal...
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Strategic Customer Operations Director
4 days ago
San Francisco, California, United States Cloudflare Full timeAbout UsCloudflare is on a mission to help build a better Internet. We operate one of the world's largest networks, serving millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.We protect and accelerate any Internet application online without modifying their existing...
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Strategic Customer Engagements, Americas
3 days ago
San Francisco, California, United States Amazon Full timeAmazon Web Services (AWS) is seeking a Senior Deal Negotiator for the Strategic Customer Engagements (SCE) team. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS, and to establish AWS as their key cloud technology provider. As a Senior Deal Negotiator, you will analyze and develop deal terms,...
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Strategic Procurement Director
9 hours ago
San Francisco, California, United States Metasys Technologies Full timeCompany OverviewMetasys Technologies values delivering cost-effective and valued supply chain services through strategic, diverse, and sustainable business solutions. Our work requires close integration with all lines of business, finance, and our suppliers. We are committed to elevating our Procurement function to best-in-class standards, focusing on...
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Strategic Customer Engagement Executive
3 days ago
San Francisco, California, United States Amazon Full timeAre you a strategic thinker with a talent for building strong relationships? Do you have a deep understanding of cloud computing and a passion for driving business growth? If so, we may have the perfect opportunity for you!As a Strategic Customer Engagement Executive at Amazon, you'll play a key role in developing and executing strategies to engage with our...
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Senior Director of Strategic Events
22 hours ago
San Francisco, California, United States ICONIQ Capital Full timeRole Overview">We are seeking a highly skilled Senior Director of Strategic Events to join our team at ICONIQ Capital. In this role, you will be responsible for designing and executing our global events strategy, fostering deeper engagement with clients, partners, and the broader community.Your Key Responsibilities">">Develop and execute a global events...
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Senior Director of Customer Engagement
1 day ago
San Diego, California, United States Exokeryx, Inc. Full timeAbout the Job: The Senior Director of Customer Engagement will be responsible for developing and executing strategies to engage with customers and drive business growth. This role requires a strong understanding of the US market access environment, as well as excellent communication and collaboration skills.Responsibilities:Develop and execute account...
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Senior Director, Sales
24 hours ago
San Francisco, California, United States Sunrise Senior Living Full timeCOMMUNITY NAME San Francisco Metro Area The Senior Director of Sales (DOS) is responsible for the marketing and sales planning and execution for their home/primary community in addition to providing job coaching and sales support for regions with 9 or more communities. The Senior DOS will oversee and complete job coaching duties as outlined in the job...
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Engagement Director
3 days ago
San Francisco, California, United States INDI Staffing Services Full timeDirect message the job poster from INDI Staffing Services About the Role: As our Engagement Director, you'll be the maestro of client relationships, the guardian of delivery excellence, and the catalyst for business growth through strategic farming. This dynamic role puts you at the crossroads of Account Management, Delivery, Tech Solutions, and...
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Director of Customer Success and Engagement
19 hours ago
San Francisco, California, United States Figma Full timeWelcome to Figma, where passionate designers, engineers, and innovators come together to make design accessible to all. As a leading design tool company, we empower product teams to create better products through collaboration. We are seeking a seasoned professional to fill the position of Director of Customer Success and Engagement.About the Job:This is a...
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San Francisco, California, United States Cloudflare Full timeJob DescriptionThis is a unique role that requires a strong ability to work in an ambiguous, fast-paced environment. You will be responsible for working closely with the President of Product and Engineering to develop and execute high-visibility customer engagements.Key ResponsibilitiesCustomer Engagement Strategy & Prioritization: Work with the President...