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Library Support Specialist
2 months ago
Job Summary:
Foothill De Anza Community College District is seeking a highly skilled and experienced Library Support Specialist to join our team. As a key member of our library staff, you will be responsible for providing exceptional customer service, managing library operations, and ensuring the smooth functioning of our library services.
Key Responsibilities:
- Customer Service: Provide excellent customer service to library patrons, responding to their inquiries, resolving issues, and ensuring their needs are met.
- Library Operations: Manage library operations, including supervising student workers, coordinating library events, and maintaining library facilities.
- Collection Management: Oversee the acquisition, processing, and maintenance of library materials, including books, journals, and other resources.
- Circulation and Access Services: Manage circulation and access services, including checking out and returning materials, resolving borrowing issues, and maintaining accurate records.
- Technical Services: Provide technical support for library systems, including the online catalog, databases, and other software applications.
- Training and Development: Develop and deliver training programs for library staff and students on library policies, procedures, and technologies.
- Communication and Collaboration: Communicate effectively with library staff, students, and faculty to ensure seamless library services and promote collaboration and teamwork.
Requirements:
- Education: Associate's degree in Library Science or a related field, or equivalent experience.
- Experience: Four years of technical experience in a library environment or related setting.
- Skills: Excellent customer service skills, strong communication and interpersonal skills, ability to work independently and as part of a team, proficiency in library software and technologies, and ability to learn new systems and technologies.
Working Conditions:
The successful candidate will work in a standard office setting, using standard office equipment, including a computer. The position requires standing, walking, and lifting up to 25 pounds. Reasonable accommodations will be made for individuals with disabilities.
