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Donation Services Associate
2 months ago
We are seeking a highly motivated and customer-focused Donor Services Associate to join our team at Goodwill Industries of the Inland Northwest. As a key member of our donation center team, you will be responsible for providing exceptional customer service to donors, ensuring a positive experience for all who interact with our organization.
Key Responsibilities- Provide Outstanding Customer Service: Greet donors with a smile, thank them for their donations, and ensure they receive a receipt for their generosity.
- Unload Donations: Assist donors in unloading their donations in a timely and courteous manner, ensuring a safe and efficient process.
- Maintain a Clean and Organized Environment: Keep the donation area neat, clean, and orderly, ensuring a positive experience for donors and staff alike.
- Prepare Records and Reports: Accurately prepare records and reports as requested, ensuring timely and accurate data entry.
- Communicate Effectively: Keep supervisors informed of any issues or concerns, and communicate effectively with donors and staff to ensure a smooth and efficient process.
- High School Diploma or Equivalent
- Excellent Communication and Customer Service Skills
- Ability to Work in a Fast-Paced Environment
- Physical Ability to Lift and Move Donations
- Reliability and Punctuality
Goodwill Industries of the Inland Northwest is a non-profit organization dedicated to helping people build independence within our communities. We provide a range of services, including job training, education, and employment opportunities, to help individuals achieve their full potential.
