Dallas Sales Associate
3 weeks ago
Studs is a pioneering ear piercing and earring brand that has been recognized as one of the 10 most innovative companies in retail for 2023 by Fast Company. Our mission is to provide an unparalleled Earscaping experience that combines ear piercing with aftercare and earring shopping. We strive to create a welcoming environment that prioritizes safety, expertise, and accessibility.
About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at the West Village Studio in Dallas, Texas. As a Sales Associate, you will be the ultimate ambassador of the brand, responsible for building and driving every aspect of the client's experience in our Studio. You will embody our performance-oriented culture by meeting and exceeding expectations and targets.
Key Responsibilities- Revenue Generation
- Embodies our performance-oriented culture by meeting and exceeding expectations and targets
- Becomes an expert on the Studs' experience, including expansive knowledge of our product and piercing experience
- Serves as a brand ambassador, welcoming and educating clients to the unique Studs' piercing and shopping experience through our selling cycle
- Acts as an Earscaper through one-on-one interaction in the Studio, with a focus on exceptional service and styling
- Operations
- Leverages Studs' policies and resources in decision making
- Understands when to take action and when to escalate to the Studio Manager
- Maintains operational procedures impacting the Studio experience, including appointment flow and scheduling, POS accuracy, and compliance
- Aids in directive execution to successfully meet deadlines
- Talent
- Aligns to company policies and standard operating procedures
- Admits mistakes and is not afraid to escalate when help is needed
- Lives out our Core Values: We're All in This Together, We're All Ears, and We're Always Growing
- Shows consistency by providing best-in-class service to everyone in the Studio
- Provides solutions-oriented feedback and is open-minded to receiving it
- 4-29 hours per week, with a requirement to be available for four shifts, including weekdays and weekends
- Comfortable standing for extended periods of time, up to 8+ hours
- Able to lift, carry, and move at least 20 lbs
- Must be able to handle chemicals safely
- Driven, creative problem solver with a strong work ethic and integrity
- Owner's mindset, with the ability to approach feedback and problems with a positive attitude
- 30 hours of accrued Sick Time
- 401k
- Exclusive employee piercing and jewelry discounts, plus discounts for friends and family
- Learning and development opportunities to support growth and foster an inclusive culture
Studs is an equal opportunity employer, committed to providing a work environment that fosters diversity, inclusion, and equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability, marital status, citizenship, ancestry, sexual orientation, gender identity, and gender expression. We consider qualified applicants with criminal histories and comply with applicable state and local laws prohibiting discrimination in employment.
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