Sales and Service Representative
3 days ago
The estimated salary for this position is $15.00-$18.50 per hour, depending on experience.
Job DescriptionWe are seeking a highly motivated Sales and Service Representative to join our team at Kirkland's. As a key member of our sales floor, you will be responsible for providing exceptional customer service, driving sales growth, and supporting all aspects of operations and merchandising.
In this role, you will:
- Support and value Customer Service in both the in-store and online shopping experience
- Actively engage with all customers modeling exceptional selling behaviors
- Greets every customer with enthusiasm, maintains a positive, can-do attitude at all times
- Proactively engages with customers, reads cues and responds appropriately
- Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
You will also be responsible for:
- Assisting in the process of the receipt of all merchandise in a safe, timely and efficient manner
- Assisting in maintaining an efficient and organized sales floor and stockroom
- Assisting in maintaining merchandise presentation, pricing and the accuracy of inventory levels
- Champions and demonstrates a commitment to Kirkland's Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
To be successful in this role, you will need:
- Energetic, people and results-oriented, competitive with a drive to succeed
- Ability to effectively communicate both written and verbally
- Ability to work weekends, holidays and evenings
- Ability to read and interpret company directives, handbook and manuals
- Ability to work a flexible schedule to meet the business needs of the store
- Ability to work independently as well as part of a team
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