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Regional Operations Supervisor

2 months ago

Los Angeles, California, United States Myhomestate Full time

ABOUT MYHOMESTATE//

MyHomeState is dedicated to transforming the casual dining experience by ensuring access to high-quality cuisine and exceptional service at a reasonable cost. Our mission is to lead and motivate others to foster a healthier restaurant culture, nurturing our communities both within our establishments and in the broader area.

  • We cultivate an atmosphere of respect and dignity for all.
  • We prioritize honest, intentional, and transparent communication.
  • We listen, learn, and lead with empathy.
WHO WE ARE//

Founded by a native Texan, MyHomeState embodies the essence of Texas culinary traditions, aiming to create a welcoming environment for everyone, regardless of their background. Our goal is to offer a dining experience that transcends mere food; it’s about how our guests feel when they visit us. MyHomeState is recognized for its commitment to community and hospitality, having received accolades for our exceptional offerings.

We strive to be a home away from home for all, where every individual feels valued and appreciated. Our focus is on providing outstanding service and delicious food.

POSITION OVERVIEW //

The Area Team Leader (ATL) will report directly to the Director of Restaurant Operations (DRO) and is expected to embody and promote MyHomeState's culture, mission, and core values. The ATL will mentor and develop restaurant managers to achieve objectives in various areas, including operational excellence, guest service, financial management, recruitment, training, scheduling, and compliance with standard operating procedures.

The ATL is responsible for overseeing the daily operations of assigned restaurants, focusing on manager development, succession planning, and ensuring that all team members receive the necessary support. The ATL is expected to maintain a visible presence in each restaurant and serve as a resource for general managers and staff.

KEY COMPETENCIES //
  • Stakeholder Management - Anticipating and balancing the needs of various stakeholders.
  • Decision-Making - Making timely and effective decisions that propel the organization forward.
  • Accountability - Holding oneself and others accountable for fulfilling commitments.
  • Process Optimization - Understanding the most efficient methods to accomplish tasks with a focus on continuous improvement.
  • Engagement - Fostering an environment where individuals are motivated to excel and contribute to organizational goals.
  • Talent Development - Supporting individuals in achieving their career aspirations while aligning with organizational objectives.
  • Team Building - Creating cohesive teams that leverage diverse skills and perspectives to reach common goals.
  • Conflict Resolution - Effectively managing conflicts with minimal disruption.
  • Networking - Building formal and informal relationships within and outside the organization.
  • Adaptability - Functioning effectively in uncertain situations.
  • Courage - Addressing challenging issues directly and transparently.

* Ability to remain stationary for extended periods (6 or more hours per shift, excluding breaks).

* Ability to lift, push, pull, or carry up to 40 pounds (including kitchen equipment and food storage).

* Ability to frequently bend and reach overhead.

* Ability to handle utensils and equipment safely.

* Ability to work in varying temperatures, from hot cooking areas to cold storage.

* Ability to work near open flames and hot equipment.

* Ability to navigate tight spaces.

* Ability to recognize and respond to spatial cues and communicate effectively.

* Ability to sit, squat, and kneel occasionally.

* Ability to maintain a state of alertness and safety.

* Ability to move around the restaurant with full mobility.


This job description is not exhaustive and may be subject to change at the company's discretion. Reasonable accommodations may be made for qualified individuals with disabilities or sincerely-held religious beliefs to perform essential functions, in accordance with applicable laws.


MyHomeState values diversity and does not discriminate based on any protected classification. We consider all qualified applicants, including those with criminal histories, in compliance with applicable laws.


* Eligibility for certain benefits may depend on average hours worked or length of employment.