Security Officer

1 week ago


Sheboygan, Wisconsin, United States Advocate Health Full time

Job Summary:

The Security Safety Officer will provide security services with professionalism, fairness, and compassion in challenging circumstances. This role requires a strong ability to inspire confidence in patients, visitors, and team members, while maintaining a professional and approachable demeanor.

Key Responsibilities:

  • Provide security services, including patrols, inspections, and audits to ensure safety and security.
  • Assist team members, patients, and visitors with information, directions, and physical help.
  • Prevent, respond to, and investigate workplace violence, and serve as a primary resource for de-escalation.
  • Plan, prevent, practice, and respond to emergencies, such as lost or abducted infants/children, fire, and active threats.
  • Investigate incidents, complete timely and accurate reports, and address complaints.
  • Liaise with state and local law enforcement and first responder agencies, and coordinate prisoner patient guard activities.
  • May serve as a preceptor for newly hired officers, providing feedback and assisting in maintaining competencies.

Licensure, Registration, and/or Certification Required:

  • Concealed Carry Weapon (CCW) license issued by the Department of Justice.
  • A valid driver's license issued by the Division of Motor Vehicles.
  • Certified in Conducted Energy Weapon (Taser) use within 90 days of hire.

Education Required:

High School Graduate.

Experience Required:

Typically requires 1 year of experience in a security, related public safety, or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, staff, and/or property.

Knowledge, Skills & Abilities Required:

  • Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security & Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role.
  • Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealings with employees, visitors, and patients.
  • Demonstrated experience in quickly assessing dangerous situations and taking appropriate action.
  • Demonstrated ability in verbal and written communications.
  • Ability to use a computer to document work, such as Microsoft Word, Excel, navigating a web page, and database entry.
  • Ability to work a flexible scheduling, including off-shifts, weekends, and holidays, as necessary.

Physical Requirements and Working Conditions:

  • Must sit, stand, walk, and drive throughout the workday, and must lift up to 35 lbs occasionally.
  • Must be able to push/pull with 35 lbs of force.
  • May be exposed to mechanical, electrical, chemical, explosive, and radiation hazards.
  • Protective clothing must be worn as necessary.
  • Ability to defend self and/or others in case of physical confrontations.


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