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Security and Safety Specialist

2 months ago

Sheboygan, Wisconsin, United States Advocate Health Full time
Job Summary

We are seeking a highly skilled and experienced Security and Safety Specialist to join our team at Advocate Health. As a key member of our security team, you will be responsible for ensuring the safety and security of our patients, visitors, and staff.

Key Responsibilities
  • Security Services: Provide professional, fair, and compassionate security services in accordance with policies, procedures, and training. Inspire confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor.
  • Patrols and Inspections: Perform routine patrols to ensure safety and security, including inspections to identify vulnerabilities, hazards, and fire conditions, audits of Interim Life Safety Measures, patient valuables management, and thorough contraband searches.
  • Emergency Response: Respond to emergency and crisis situations, including combative or threatening patients or visitors and team member incidents. Serve as a primary resource for de-escalation.
  • Investigations: Investigate incidents that occur on Advocate Health property and complete timely and accurate reports. Address and escalate complaints to the appropriate leader and provide supporting documentation.
  • Liaison and Education: Perform liaison rounding duties to cultivate close partnerships with all departments and units. Deliver security awareness education to team members to leverage their assistance in the overall security of the site.
  • Collaboration and Communication: Liaise with state and local law enforcement and first responder agencies. Coordinate, brief, and monitor every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices.
  • Training and Development: May serve as a preceptor for newly hired officers, providing feedback and assisting in maintaining competencies for all officers. Maintain current Department training standards in radio communications, verbal de-escalation, stabilization, CPR, application of clinical restraints, conducted energy weapon (Taser), and training on any/all department-issued equipment and/or requirements identified in the Annual Training Plan.
Requirements
  • Licensure and Certification: Concealed Carry Weapon (CCW) license issued by the Department of Justice, valid driver's license issued by the Division of Motor Vehicles, and Certified in Conducted Energy Weapon (Taser) use within 90 days of hire.
  • Education: High School Graduate.
  • Experience: Typically requires 1 year of experience in a security, related public safety, or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, staff, and/or property.
  • Knowledge, Skills & Abilities: Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security & Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role. Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealings with employees, visitors, and patients. Demonstrated experience in quickly assessing dangerous situations and taking appropriate action. Demonstrated ability in verbal and written communications. Ability to use a computer to document work such as Microsoft Word, Excel, navigating a web page, and database entry. Ability to work a flexible scheduling including off-shifts, weekends, and holidays, as necessary.
  • Physical Requirements and Working Conditions: Must sit, stand, walk, and drive throughout the workday and must lift up to 35 lbs occasionally. Must be able to push/pull with 35 lbs of force. Temperature in working environment (when outside) may vary between -10 to 90 degrees due to seasonal changes. May be exposed to mechanical, electrical, chemical, explosive, and radiation hazards. Protective clothing must be worn as necessary. Operates all equipment necessary to perform the job. Ability to defend self and/or others in case of physical confrontations.