Teller Assistant
6 days ago
The Teller I will be responsible for daily teller transactions in both the lobby and drive-up locations of the branch. This position is also responsible for delivering outstanding customer service and developing and maintaining client relationships by recognizing referral opportunities for additional Retail products and other lines of business.
Key Responsibilities- Customer Account Services: Provides customer account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, recording night and mail deposits, and selling cashier's checks, traveler's checks, and savings bonds.
- Customer Support: Answers customer's questions in person and/or on the telephone.
- Record Keeping: Records customer account transactions by logging cashier checks, traveler's checks, and other special services; preparing currency transaction reports.
- Product Sales: Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customer needs; directing customers to a branch representative.
- Special Requests: Completes special customer requests by closing accounts; taking orders for checks; opening and closing Christmas and vacation clubs; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures.
- Cash Handling: Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to Teller Group Leader; maintaining supply of cash and currency.
- Knowledge and Skills: Ability to handle sensitive confidential and sensitive information. Excellent mathematical aptitude. Excellent communication skills both written and verbal. Strong interpersonal skills. Excellent writing and communication skills with strong attention to detail.
- Education and Experience: High School Diploma or general education degree (GED) required. Experience in a cash handling role preferred.
- Dexterity and Handling: Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently. Handling - Frequently.
- Physical Demands: Hearing - Frequently. Lifting - Occasionally. Sitting - Occasionally. Standing - Frequently. Talking - Frequently. Walking - Occasionally.
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Teller and Cashier Specialist
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Bank Teller Position in South Bend
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Customer Service Representative
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