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Client Support Specialist

2 months ago

SaintThégonnec, Bretagne, United States Expeditors Full time
Job Overview

Company Overview

At Expeditors, we are dedicated to excellence in global supply chain management. Our founder, Peter Rose, famously stated, "We're not in the shipping business; we're in the information business." This philosophy is at the core of our operations, where professionalism, leadership, and a collaborative atmosphere drive our customer-focused logistics solutions.

  • 15,000 skilled professionals
  • 250+ locations across the globe
  • Ranked in the Fortune 500
  • Integrated global systems
Key Responsibilities

As a Customs Operations Coordinator, your primary responsibilities will include:

  • Facilitating a seamless and timely customs process
  • Ensuring precise and prompt data entry into our operational systems
  • Monitoring and reporting on customs files
  • Guaranteeing accurate and timely invoicing for clients
  • Interpreting import and export customs procedures to meet customer expectations
  • Transferring customs declaration data from various sources into the customs entry system
  • Assisting in the verification of customs declaration details and submitting them to the relevant authorities
  • Maintaining compliance with all regulatory requirements
Qualifications

  • Strong interpersonal skills with the ability to listen, understand, and communicate effectively
  • Proactive approach with excellent organizational abilities
  • Enthusiastic learner with a strong desire for professional growth
  • Proficient in computer applications (Excel, Word, PowerPoint)
  • Fluency in English is required
Reporting Structure

  • Reports to Customs Brokerage Lead Agent, Supervisor, and Manager
Additional Benefits

Expeditors provides a comprehensive benefits package, including:

  • Paid vacation, holidays, and sick leave
  • Health benefits: Medical, Prescription Drug, Dental, and Vision
  • Life and Long-Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan
  • Training and Development Programs

Your information will be kept confidential in accordance with EEO guidelines.