Customer Service Representative
4 days ago
Job Title: Retail Sales Associate
Job Summary:
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Furniture Enterprises of Alaska Inc. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, assisting customers in finding the perfect furniture solutions, and working collaboratively with our sales team to achieve sales goals.
Key Responsibilities:
- Provide excellent customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
- Assist customers in finding the best furniture solutions, utilizing our showroom and special-order options.
- Learn about our products through informative meetings with manufacturer representatives.
- Be able to inform customers of the products we sell.
- Help create and present design plans utilizing our in-house Interior Designer.
Qualifications:
- Ability to listen and understand the customer's needs.
- Succeed in a team environment, yet able to work independently.
- Ability to learn POS system and general computer programs (email, word processing).
- Able to be mobile on the showroom floor, frequent walking, bending, sitting, and kneeling.
- Able to work retail hours including weekends and holidays.
- Pass pre-employment drug & alcohol testing and background check.
Benefits:
- PTO (104 Hours)
- Medical, Dental and Vision Insurance.
- 401K Plan with Employer Match
- Employee Assistance Program
- Associate Discounts
We are an equal opportunity employer and do not discriminate.
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