ITSM Workflow Analyst

3 weeks ago


Madison, Wisconsin, United States TechnoGen Full time
Job Description: We are seeking a talented SNOW Business Process Developer to join our team at TechnoGen in Madison, WI. As a 100% remote role, you will work on catalog request management and develop workflow items using Flow Designer.

The successful candidate will have experience with SNOW certification, CSA certification, and a minimum of 2.5 years of experience working with catalogs. Strong communication skills and the ability to interface with developers and architects are essential for this position.

In this role, you will be responsible for giving technical recommendations, gathering requirements, and ensuring that tickets and requestors are taken care of. You will also need to understand tables and distributed tables, as well as have API knowledge (although not required). Experience with multiple systems and platforms is a plus.

Key Responsibilities:
  • Developing catalog items for workflows
  • Managing catalog requests
Requirements:
  • SNOW certification
  • CSA certification
  • At least 2.5 years of experience working with catalogs
  • Strong communication skills
  • Ability to interface with developers and architects
Salary: $90,000 - $120,000 per year

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