Auto Claims Trainee
4 weeks ago
We are seeking a highly motivated and detail-oriented Auto Claims Trainee to join our team at Travelers Insurance. As an Auto Claims Trainee, you will be responsible for investigating, evaluating, negotiating, and resolving claims on losses of lesser value and complexity.
Key Responsibilities- Completes required training program to develop skills for investigating, evaluating, negotiating, and resolving claims.
- Participates in on-going training sessions for the inside auto business.
- Works closely with Unit Manager or mentor to promptly resolve assigned claim.
- Delivers consistent service quality throughout the claim life cycle.
- Reviews and analyzes coverage and applies policy conditions, provisions, exclusions, and endorsements for Auto Damage only claims.
- Investigates each claim to obtain relevant facts necessary to determine coverage, causation, extent of liability, damages, contribution potential, and exposure.
- Establishes timely and maintains appropriate claim and expense reserves.
- Determines settlement amounts based upon appraisal estimate, negotiates, and conveys claim settlements within authority limits to insureds and claimants.
- Bachelor's Degree preferred or a minimum of 2 years of work or customer service related experience.
- Demonstrated ownership attitude and customer-centric response to all assigned tasks.
- Ability to work in a high-volume, fast-paced environment managing multiple priorities.
- Attention to detail ensuring accuracy.
- Keyboard skills and Windows proficiency, including Excel and Word.
- Verbal and written communication skills.
- Analytical Thinking.
- Judgment/Decision Making.
- Health Insurance.
- Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools, discounts, and resources that empower you to achieve your wellness goals and caregiving needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved.
Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve.
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