Service Operations Manager
4 days ago
Rivian is a pioneering company dedicated to creating a sustainable future through innovative electric vehicles and a commitment to environmental stewardship. Our mission is to empower people to explore the world without limits, while protecting the planet for future generations.
Job SummaryWe are seeking an experienced and dynamic Assistant Service Operations Manager to join our team. This role requires a highly motivated individual with a strong background in service operations, excellent communication skills, and a customer-centric approach. The ideal candidate will be able to work collaboratively with cross-functional teams, drive process improvements, and ensure exceptional customer experiences.
Key Responsibilities- Partner with the Service Operations Manager to develop and implement operational strategies that drive business growth and customer satisfaction.
- Manage and optimize service operations, including budgeting, inventory management, and cost control.
- Lead and develop a high-performing team of service technicians, advisors, and parts advisors, fostering a culture of excellence and continuous improvement.
- Collaborate with internal stakeholders to ensure seamless communication and coordination across departments.
- Identify and implement process improvements, leveraging data-driven insights to drive operational efficiency and effectiveness.
- Develop and maintain strong relationships with customers, ensuring their needs are met and exceeded.
- 6+ years of experience in service operations, automotive, or a related field.
- Bachelor's degree or equivalent work experience.
- Proven track record of driving business growth, improving operational efficiency, and delivering exceptional customer experiences.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously.
- Knowledge of automotive equipment and servicing methods, with a strong understanding of industry trends and best practices.
Rivian offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment that values innovation, creativity, and collaboration.
Join our team and be part of a company that is shaping the future of transportation and sustainability.
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Service Operations Manager
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Burbank, California, United States Rivian Full timeAbout RivianRivian is a pioneering company dedicated to creating a sustainable future through innovative electric vehicles and a culture of adventure.As a key player in the electric vehicle industry, we're seeking a highly skilled and motivated individual to join our team as an Assistant Service Operations Manager.This role requires a professional with a...
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Service Operations Manager
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Burbank, California, United States Rivian Full timeAbout RivianRivian is a pioneering company dedicated to creating a sustainable future through innovative electric vehicles and a culture of adventure and exploration.Job SummaryWe are seeking an experienced and dynamic Assistant Service Operations Manager to join our team. As a key member of our Service Operations team, you will play a critical role in...
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