Food Service Operations Assistant

3 days ago

Burbank, California, United States PUC Schools Full time
Job Summary

We are seeking a highly organized and detail-oriented Food Service Operations Assistant to join our team at PUC National. The successful candidate will be responsible for supporting the day-to-day operations of food service programs across multiple school sites, ensuring smooth and efficient food service delivery, adherence to health and safety standards, and effective communication with school staff and vendors.

Key Responsibilities
  • Ensure timely and accurate sorting, distribution, retention, and maintenance of financial, statistical, and official records, documents, and reports.
  • Collect, compile, compare, classify, tabulate, and record financial, statistical, and official documents and reports, checking for format, accuracy, and completeness.
  • Ensure appropriate electronic storage and management of documents and reports in electronic document management systems.
  • Compose and review various reports, correspondence, memos, forms, logs, and written materials.
  • Support PUC Schools office staff with troubleshooting and solving problems related to Titan Point of Service (POS) system and monthly reports.
  • Travel to school sites (approximately 30% of travel required) in the LA and Valley region, at least 2 times per month and more as needed.
  • Conduct regular inspections to ensure compliance with health and safety regulations, food quality standards, and district policies.
  • Respond to requests and inquiries related to the functions and activities within the food services department in support of multiple school sites within a reasonable time frame.
  • Maintain confidentiality of sensitive information and secure records and documents in accordance with established policies and procedures.
  • Interpret, train, and advise school staff on policies, regulations, and operational procedures as needed, virtually and/or in-person.
  • Maintain equipment inventory and initiate processes for the acquisition of materials, equipment, and supplies relating to food services.
  • Assist and support Director of Food Services during staff meetings related to office operations by preparing handouts, documents, presentations, etc.
  • Organize all documentation related to food delivery and issues related to food services/vendors.
  • Organize the Food Services Department's monthly calendar to ensure meetings are scheduled with school leaders, office managers, and food service staff.
  • Assist with creating marketing and promotional materials, including translating digital material to Spanish.
  • Attend required training, including the annual School Nutrition Association Conference and additional trainings required by CDE/NSLP, which may require traveling out of town.
  • Promote a positive and professional image of the food service program through effective communication and a commitment to high-quality service.
  • Perform other duties as assigned.
Requirements
  • Associate degree or bachelor's degree from an accredited college or university in Business, related field, or equivalent training and experience required.
  • Minimum of two (2) year experience in an educational setting/food service operation.
  • Minimum of two (2) year of customer service experience.
  • Minimum of two (2) year experience with school nutrition procedures and food safety regulations.
  • Must have a minimum of 1-2 years of experience working with multiple school sites.
  • Knowledge of concepts and application of scheduling and excellent time management experience required.
  • Analyzing and interpreting data - previous experience drawing meaning and conclusions from quantitative and/or qualitative data preferred.
Preferred Qualifications
  • Valid CA driver's license and reliable transportation required.
  • Flexibility to work outside of regular hours, including early mornings or evenings, as needed.
What We Offer
  • Comprehensive group health benefits package, including medical, dental, and vision and additional voluntary benefits.
  • 403b Retirement Plan with an annual contribution match.
  • Paid Time Off.
  • Ongoing Professional Development.

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